Revenue Operations Supervisor

City of Tuscaloosa; Tuscaloosa (AL); On-site; USD 52,000 - 75,000; Full time

Job summary

The City of Tuscaloosa seeks a Revenue Office Supervisor to direct daily revenue operations, supervise staff, and ensure compliant tax and license collection. You will oversee cash handling, reporting, and customer service, while coordinating with banks and city departments.

Qualified candidates have relevant education and municipal revenue experience and will pursue required certifications. The role emphasizes accuracy, teamwork, and process improvement.

Qualifications

• Associate's degree in Accounting or Business Administration.
• Three years of municipal revenue collections, tax processing, accounts receivable, or related field; or equivalent education/experience.
• Must obtain Alabama Municipal Revenue Officer certification within four years.

Responsibilities

• Supervise staff; plan, coordinate daily work; assign tasks and monitor progress.
• Reconcile receipts; prepare deposits; balance cash daily.
• Communicate with banks to resolve deposit issues and errors.
• Ensure professional customer service and resolve inquiries.
• Develop revenue collection policies and identify improvement opportunities.
• Prepare monthly and annual revenue analysis reports and budgets.

Skills

Supervision

Staff coordination

Cash handling

Tax collection

Customer service

Education

Associate's degree in Accounting or Business Administration

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Crystal reporting

Job description

The City of Tuscaloosa seeks a Revenue Office Supervisor to direct daily revenue operations, supervise staff, and ensure compliant tax and license collection. You will oversee cash handling, reporting, and customer service, while coordinating with banks and city departments.

Qualified candidates have relevant education and municipal revenue experience and will pursue required certifications. The role emphasizes accuracy, teamwork, and process improvement.