Revenue Operations Specialist (SaaS)

HumanitApp; United States; Remote; USD 69,000 - 138,000; Full time

Job summary

micro1 is seeking a Revenue Operations Specialist (SaaS) for a remote contractor role focused on configuring CRMs (Salesforce, HubSpot, or similar) and integrating at least two companion tools such as billing or CPQ. You will work on realistic revenue operations scenarios and explain your decisions.

Candidates should have 4+ years in SaaS revenue or related ops, proven CRM ownership, and the ability to communicate complex tradeoffs to technical and non-technical stakeholders. Remote in the U.S.

Qualifications

• 4+ years hands-on in SaaS revenue, sales, CS, or implementation operations.
• Direct CRM ownership with configuration experience, plus two or more connected tools: billing, CPQ, ticketing, or project tracking.
• Track record of resolving policy conflicts and explaining tradeoffs.
• Able to explain reasoning clearly to technical and non-technical audiences.

Responsibilities

• Work through realistic revenue operations scenarios.
• Explain the reasoning behind each choice.
• Resolve conflicts between operational policies: which rule takes precedence and why.
• Design workflows with approvals, access controls, and audit requirements.
• Identify root causes and prevent recurrence.
• Flag ambiguous or underspecified scenarios.

Skills

CRM configuration

Revenue operations

Tools

Salesforce

HubSpot

Job description

Future projects, not immediate vacancies. Check each network's country and experience requirements.

Role Title: Revenue Operations Specialist (SaaS)

Role Type: Contractor

Location: Remote - U.S. or Canada only

Opportunity Snapshot

Pay: $50–100/hour

Project kickoff: Already active

Location: Remote

U.S. or Canada only

You’ll need: Hands-on configuration experience in a CRM (Salesforce, HubSpot, or similar) plus at least two connected tools

billing, CPQ, ticketing, or project tracking

Your tasks: Work through realistic SaaS revenue operations scenarios and explain the reasoning behind your decisions

micro1 is engaging Revenue Operations Specialists to contribute to a customer’s AI training initiative. Your domain knowledge is what matters here

no prior AI experience required.

We’re looking for people who have personally owned the systems behind revenue and customer motions, whether under revenue ops, sales ops, CS ops, or implementation. The work rewards operational judgment: knowing which rule wins when two policies conflict, and what to leave alone.

Scope of Work

Work through realistic revenue operations scenarios

and explain the reasoning behind each choice.

Resolve conflicts between operational policies: which rule takes precedence, why, and what you would deliberately leave unchanged.

Design workflows that hold up under compliance constraints like approvals, access controls, and audit requirements.

duplicates, broken lifecycle states, inconsistent metric definitions

and explain how you’d find the root cause and prevent recurrence.

Flag ambiguous or underspecified scenarios instead of resolving them silently.

Preferred Qualifications

4+ years hands-on in SaaS revenue, sales, CS, or implementation operations

not adjacent or management-only exposure.

Direct CRM ownership (Salesforce, HubSpot, or similar) with configuration experience, plus two or more connected tools: billing, CPQ, ticketing, or project tracking.

Track record of resolving policy conflicts and explaining tradeoffs, ideally in fintech, healthtech, insurtech, or complex multi-product environments.

Able to explain your reasoning clearly to technical and non-technical audiences.

Compensation context

The listing states $50 - $100/hour. Confirm the final rate, workload, and payment terms during the official application process.

• You’ll need: Hands-on configuration experience in a CRM (Salesforce, HubSpot, or similar) plus at least two connected tools