Revenue Operations Specialist - Remote

YO AI Labs; New York (NY); Remote; USD 90,000 - 140,000; Full time

Job summary

YO AI Labs is seeking a Revenue Operations Specialist (SaaS) for a remote contractor role. You will optimize revenue processes, maintain data integrity, and design compliant workflows across sales, customer success, and billing.

Responsibilities include refining CRM data models, aligning policies, and delivering reliable reporting with actionable insights. You will partner with teams to implement scalable improvements and document decisions for governance.

Qualifications

• 4+ years of hands-on SaaS Revenue, Sales, Customer Success, or Implementation Operations experience.
• Strong CRM ownership and configuration experience with Salesforce, HubSpot, or similar platforms.
• Experience with revenue tools such as billing, CPQ, ticketing, or project-management systems.
• Excellent written and verbal communication skills.
• Strong understanding of data integrity, reporting, and process design.
• Experience working in compliance-focused or regulated environments is a plus.

Responsibilities

• Manage and optimize CRM data models and revenue workflows.
• Resolve conflicting operational policies and document decisions.
• Design compliance-focused processes for SaaS revenue operations.
• Maintain revenue data accuracy and support reliable reporting.
• Review and improve sales, customer success, and revenue processes.
• Provide clear documentation and operational insights.
• Recommend scalable improvements across revenue systems.

Skills

SaaS Revenue Ops

CRM ownership

Revenue tools

Communication

Data/Reporting

Compliance

Tools

Billing systems

CPQ platforms

Ticketing systems

Project management systems

Job description

Revenue Operations Specialist (SaaS)

Job Type: Contractor
Location: Remote

Role Overview

We are looking for experienced Revenue Operations Specialists with strong SaaS operations and CRM expertise. The role focuses on optimizing revenue processes, maintaining data integrity, designing compliant workflows, and resolving complex operational challenges.

Key Responsibilities

• Manage and optimize CRM data models and revenue workflows.


• Resolve conflicting operational policies and document decisions.


• Design compliance-focused processes for SaaS revenue operations.


• Maintain revenue data accuracy and support reliable reporting.


• Review and improve sales, customer success, and revenue processes.


• Provide clear documentation and operational insights.


• Recommend scalable improvements across revenue systems.

Requirements

• 4+ years of hands-on SaaS Revenue, Sales, Customer Success, or Implementation Operations experience.


• Strong CRM ownership and configuration experience with Salesforce, HubSpot, or similar platforms.


• Experience with revenue tools such as billing, CPQ, ticketing, or project-management systems.


• Strong operational judgment and problem-solving skills.


• Experience working with compliance-focused or regulated environments is a plus.


• Excellent written and verbal communication skills.


• Strong understanding of data integrity, reporting, and process design.