Revenue Operations Specialist

Grubhub; Chicago (IL); Hybrid; USD 68,000 - 74,000; Full time

Benefits offered by this job

Equity

401(k)

Medical, dental, vision

Disability insurance

Paid time off

Parental leave

Discounted meals

Job summary

Grubhub, part of Wonder, seeks an Associate, Revenue Operations to join our team in Chicago. You will sit at the intersection of CRM data hygiene, cross-functional reporting, and high-touch merchant partner execution.

You will support Sales, Onboarding, and Success by maintaining CRM integrity, building actionable reports, and helping with operational workflows for key merchant accounts. This is a high-ownership role focused on data infrastructure, partner enablement, and GTM systems, with a

Qualifications

• 1+ years of experience in revenue operations, sales operations, customer-facing, partnerships or similar role.
• 1+ years of hands-on Salesforce experience - comfortable building reports, dashboards, and basic automations.
• Strong Excel / Google Sheets skills - proficiency in formulas and data scrubbing.
• Detail-oriented with high data integrity standards.
• Process-oriented mindset in a fast-paced environment with ambiguity.
• Strong organizational skills to manage competing tasks.

Responsibilities

• CRM Execution & Systems Operation: administer Salesforce across Sales, Onboarding, and Success; audit data and clean messy records.
• Workflow Optimization: outline validation rules, fields, page layouts, and automations to streamline GTM workflows.
• Incentive & Governance Assistance: audit contract status, Go Live dates, and payout eligibility.
• System Refinement: identify friction and drive improvements with the Sr. Manager.
• High-Priority Account Operations: support strategic merchant accounts through onboarding and activation milestones.
• Contract & Agreement Workflows: coordinate with legal and account teams on tracking and signatures.
• Partner Enablement Assets: coordinate co-branded materials using Canva or templates.
• Ad-Hoc Merchant Support: fulfill requests from Strategic Account Managers and leadership.
• Dashboard Creation: build Salesforce reports and dashboards for funnel, onboarding, and performance metrics.
• SOPs & Training Materials: write clear SOPs and quick guides for new processes.

Skills

Revenue operations

Sales operations

Salesforce

Excel / Google Sheets

Data integrity

Documentation

Organizational skills

Communication

Tools

Salesforce

Excel / Google Sheets

Canva

Job description

Grubhub, part of Wonder, seeks an Associate, Revenue Operations to join our team in Chicago. You will sit at the intersection of CRM data hygiene, cross-functional reporting, and high-touch merchant partner execution.

You will support Sales, Onboarding, and Success by maintaining CRM integrity, building actionable reports, and helping with operational workflows for key merchant accounts. This is a high-ownership role focused on data infrastructure, partner enablement, and GTM systems, with a