Revenue Operations Manager

Socket.dev; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Stock options

401k with company match

Medical, dental, and vision coverage

FSA, dependent care, and commuter bene

Paid parental leave and unlimited PTO

TeleDoc access

Citi Bike membership

$100 monthly dining credit

Job summary

Socket.dev is hiring a Revenue Operations Manager in New York to own systems, data and tooling powering the Revenue org. You will architect and improve Salesforce, wire the sales stack and ensure data trust for the team. This hands-on role reports to the CRO and collaborates with Operations and Finance.

The ideal candidate blends RevOps expertise with strong analytics and a passion for scalable systems in fast-moving environments.

Qualifications

• 5+ years in Revenue Operations/Sales Operations or related function in fast-growing B2B SaaS/startup
• Deep, hands-on Salesforce experience with flows, automation and scalable CRM architecture
• Strong forecasting, pipeline management and revenue ops best practices
• Experience with Salesloft or comparable sales engagement platform
• Strong data skills with SQL or equivalent for large datasets
• Experience building/refining lead scoring and routing models
• Comfort with AI/automation tools in RevOps and evaluating impact
• Strong analytical and cross-functional skills; ability to influence senior stakeholders

Responsibilities

• Own Revenue Operations across Sales, CS, and Partnerships; build scalable processes for pipeline, forecasting and retention
• Own Salesforce end-to-end: objects, flows, validation rules, page layouts, automation and scalable architecture
• Lead territory and quota planning, sales capacity modeling and forecasting
• Run and optimize GTM tech stack and integrations across Salesforce, Salesloft and other tools
• Own lead and account data; enrichment, deduplication, routing and cross-system integrity
• Build reporting and dashboards; analyze funnel health and translate findings to leadership
• Evaluate new AI-native tools to improve team efficiency and effectiveness
• Partner with Revenue leadership on funnel definitions and compensation inputs

Skills

Salesforce

SQL

Forecasting

Data analysis

Revenue Operations

Lead scoring

Cross-functional collaboration

Education

Salesforce Administrator certification

Tools

Salesloft

Nooks

Tableau

Metabase

Job description

Role Overview

We're hiring a Revenue Operations Manager to own the systems, data and tooling that power our Revenue org. This is a hands-on, builder role: not a strategy-only seat. You'll be the person who actually architects and improves our existing Salesforce, wires up our sales stack and makes sure our team can trust the data they're looking at. You'll report directly to the CRO and work closely with our Operations and Finance teams.

The ideal candidate is a strategic operator who combines deep Revenue Operations expertise with exceptional analytical skills and a passion for building scalable systems in fast-moving environments.

Responsibilities

• Own Revenue Operations across Sales, Customer Success, and Partnerships, building scalable processes that improve pipeline generation, sales productivity, forecasting, and retention.
• Own Salesforce end-to-end, including custom objects, flows, validation rules, page layouts, automation, and architecture that can scale with the business.
• Lead territory and quota planning, sales capacity modeling, and forecasting.
• Run and optimize sales cadences and our broader GTM tech stack, including integrations across Salesforce, Salesloft, Nooks, and other tools.
• Own lead and account data, including enrichment, deduplication, lead scoring, routing, account assignment, and cross-system data integrity.
• Build reporting and dashboards, analyze funnel conversion, pipeline health, sales productivity, and customer metrics, and translate findings into actionable recommendations for leadership.
• Evaluate and implement new GTM technology, including AI-native and agentic tools that can improve team efficiency and effectiveness.
• Partner with Revenue leadership on funnel definitions, compensation structure inputs, and other processes that support a scalable GTM organization.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or a related function, ideally in a high-growth B2B SaaS, marketplace, or startup environment.
• Deep, hands-on Salesforce experience. You've built flows, automation, custom objects, and scalable CRM architecture, not just administered users.
• Strong understanding of forecasting, pipeline management, sales planning, and Revenue Operations best practices.
• Experience with Salesloft or a comparable sales engagement platform.
• Strong data skills, including SQL or equivalent experience independently manipulating and querying large datasets.
• Experience building or refining lead scoring and routing models.
• Genuine comfort with emerging AI and automation tools in the RevOps space and an interest in evaluating how they can improve existing workflows.
• Strong analytical and cross-functional skills, including the ability to translate data into recommendations and influence senior stakeholders.
• Startup instincts: you're comfortable with ambiguity, avoid unnecessary process, and have a bias toward shipping over perfecting.

Preferred Qualifications

• Salesforce Administrator certification.
• Experience in restaurant technology, hospitality, marketplaces, or loyalty and rewards.
• Experience building a Revenue Operations function from the ground up.
• Familiarity with BI tools such as Tableau, Metabase, or similar platforms.

• $120,000 - $140,000 base + stock options
• 401k with company match
• Medical, dental, and vision coverage
• FSA, dependent care, and commuter benefits
• Paid parental leave and unlimited PTO
• TeleDoc, One Medical, Talkspace, and WellHub access
• Citi Bike membership
• $100 monthly Seated dining credit