Revenue Operations Manager

Arrow Components; Colorado Springs (CO); On-site; USD 121,000 - 151,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching contributions

Disability Insurance

HSA/HRA options

Paid Time Off

Job summary

Arrow Components seeks a Revenue Operations Manager to optimize the end-to-end revenue engine across Sales, Marketing, Customer Success, and Partnerships.

The role drives CRM governance, pipeline management, data integrity, and performance tracking, partnering with Sales, Finance, and Product to ensure scalable processes and reliable reporting.

Qualifications

• Bachelor degree in business/related field with strong analytical skills.
• 8+ years in Revenue/Sales/Business Operations in SaaS.
• 3+ years leading cross-functional initiatives.
• Deep Salesforce and revenue-tech expertise.
• Proven ability to influence executives and drive alignment.
• Strong Excel, BI, and reporting experience.

Responsibilities

• Develop and execute revenue operations strategy to support growth.
• Own pipeline governance, forecasting, and metrics.
• Govern CRM platforms, data quality, and adoption.
• Oversee revenue tech ecosystem and integrations.
• Manage OKR framework and executive dashboards.
• Align Sales and Marketing ops with revenue goals.
• Deliver analytics and actionable insights for leadership.
• Drive process optimization and change management.

Skills

Revenue Operations

Forecasting

CRM governance

Data analytics

Executive dashboards

Stakeholder influence

Education

Bachelor's degree in Business, Finance, Operations, Engineering

Tools

Salesforce

HubSpot

Power BI

Tableau

Gong

Clari

LeanData

Job description

Job Description

The

Position

Revenue Operations Manager

The Revenue Operations Manager is responsible for optimizing the end-to-end revenue engine across Sales, Marketing, Customer Success, and Partnerships. This role drives operational excellence through CRM governance, pipeline management, data integrity, technology stack ownership, and performance management frameworks. The ideal candidate combines strategic thinking with hands‑on individual contributor execution to improve revenue predictability, increase operational efficiency, and align go‑to‑market teams around shared business objectives.

This leader serves as a key partner to Sales Leadership, Marketing Operations, Finance, Customer Success, and Product teams to ensure scalable processes, reliable reporting, and consistent execution across the entire revenue lifecycle.

What You’ll Be Doing

Revenue Operations Strategy

• Develop and execute the Revenue Operations strategy to support company growth objectives.
• Drive alignment across Sales, Marketing, Customer Success, and Finance teams.
• Establish scalable processes that improve efficiency and support rapid business growth.
• Serve as a trusted advisor to executive leadership on revenue performance and operational effectiveness.

Pipeline Health & Forecasting

• Own pipeline governance standards and pipeline inspection processes.
• Monitor pipeline quality, coverage ratios, conversion rates, aging, velocity, and stage progression.
• Identify pipeline risks, bottlenecks, and growth opportunities through proactive analysis.
• Partner with Sales Leaders to improve forecast accuracy and pipeline predictability.
• Manages leading indicators and health metrics that support revenue attainment.

CRM Governance

• Own governance and administration standards for CRM platforms (Salesforce and Hub Spot preferred).
• Enforce data quality, validation rules, workflow standards, and user adoption processes.
• Develop policies for account ownership, lead management, opportunity management, and territory alignment.
• Lead CRM audits and data hygiene initiatives.

Technology Stack Governance

• Serve as the business owner for the Revenue Technology ecosystem.
• Evaluate, implement, optimize, and govern revenue-related platforms and integrations.
• Maintain a strategic roadmap for sales, marketing, customer success, and analytics technologies.
• Ensure system scalability, security, integration integrity, and stakeholder adoption.
• Partner with IT, Marketing Operations, and Data Analytics teams to maximize technology investments and eliminate redundant tools.

OKR Framework & Performance Tracking

• Manage the Revenue Organization OKR framework.
• Develop KPI dashboards and executive scorecards that measure organizational success.
• Monitor progress against strategic initiatives and provide ongoing performance insights.

Sales & Marketing Operations Alignment

• Align Sales Operations initiatives with Marketing Operations strategies and objectives.
• Establish common definitions, processes, and performance metrics across the lead-to-revenue funnel, including familiarity with the revenue Fly Wheel methodology.
• Partner with Marketing Operations to improve lead management, scoring, routing, attribution, and campaign effectiveness.
• Optimize conversion across the buyer journey through improved data, process, and technology alignment.
• Ensure consistent reporting and visibility across all revenue-generating functions.

Reporting & Analytics

• Deliver executive-level reporting and actionable business insights.
• Build dashboards, scorecards, and forecasting models that support strategic decision-making.
• Analyze revenue trends, funnel performance, rep productivity, and campaign effectiveness.
• Partner with Business Intelligence teams to advance predictive and prescriptive analytics capabilities.

Process Optimization

• Identify operational inefficiencies and lead continuous improvement initiatives.
• Standardize and document critical revenue processes and governance models.
• Drive change management and user adoption for new systems and processes.
• Establish scalable operating procedures that support company growth.

What We Are Looking For

• Bachelor's degree in Business, Finance, Operations, Engineering, or related field.
• 8+ years of Revenue Operations, Sales Operations, Business Operations, or related SaaS experience.
• 3+ years leading cross-functional operational initiatives.
• Deep expertise with Salesforce CRM and revenue technology ecosystems.
• Strong analytical, problem-solving, and strategic planning skills.
• Experience managing executive dashboards, forecasting, and KPI frameworks.
• Proven ability to influence senior stakeholders and drive organizational alignment.
• Advanced Excel, BI, or analytical reporting experience.

Preferred Qualifications

• Salesforce Administrator certification is a plus
• Experienced on HubSpot’s Marketing / Sales Hub
• Experience with SaaS metrics including ARR, MRR, NRR, CAC, Pipeline Coverage, Win Rates, and Forecast Accuracy.
• Hands‑on experience with tools such as Marketo, Gong, Clari, LeanData, Outreach, Salesloft, Tableau, Power BI, or similar platforms.
• Experience implementing OKR methodologies at scale.

Work Arrangement

If located in Colorado, Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

If located in Florida, Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You?

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate

$121,300.00 - $151,250.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-CO-Colorado (Remote Employees)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type

Full time

Job Category

Business Support

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.