Revenue Operations Lead — Remote (Contractor)

YO AI Labs; New York (NY); Remote; USD 96,000 - 165,000; Full time

Job summary

YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations expert for a remote contractor role. The position emphasizes CRM configuration, data accuracy, reporting, and driving revenue operations across SaaS environments.

You will configure CRM platforms (Salesforce, HubSpot), manage revenue tools, build workflows, and ensure clean data. Strong communication and problem-solving are essential to optimize processes and enable adoption across teams.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong understanding of data accuracy, reporting, and workflow management.
• Excellent written and verbal communication.

Responsibilities

• Configure and manage CRM platforms (Salesforce, HubSpot, or similar).
• Manage revenue tools including quoting, billing, ticketing, and PM systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Operational judgment

Problem solving

Communication

Tools

Salesforce

HubSpot

Quoting tools

Billing systems

Ticketing systems

Project management systems

Job description

YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations expert for a remote contractor role. The position emphasizes CRM configuration, data accuracy, reporting, and driving revenue operations across SaaS environments.

You will configure CRM platforms (Salesforce, HubSpot), manage revenue tools, build workflows, and ensure clean data. Strong communication and problem-solving are essential to optimize processes and enable adoption across teams.