Revenue Operations Director

LoadUp; Alpharetta (GA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness coverage

Generous paid time off

401(k) with 5% company match

Monthly lifestyle stipends, employee认?

Job summary

LoadUp is seeking a Director of Revenue Operations to own go-to-market operations across Sales, Marketing, and Customer Success. This onsite leadership role in Alpharetta, GA will build scalable RevOps systems, improve revenue predictability, and drive growth from lead-to-revenue and quote-to-cash, forecasting, CRM strategy, and GTM technology.

The ideal candidate has 7+ years in RevOps or related fields, 3+ years leading teams, strong HubSpot experience, and a track record of scaling

Qualifications

• Bachelor's degree in Business, Finance, Analytics, or related field.
• 7+ years in Revenue/Go-To-Market Operations or related fields.
• 3+ years of leadership experience building or scaling teams.
• Strong knowledge of CRM platforms, with HubSpot experience preferred.
• Experience with marketing automation, CPQ, billing, RevOps data warehouses.
• Hands-on revenue forecasting, dashboards, and analytical models.
• Proficient in SQL and BI tools (Tableau, Looker, or similar).
• Strong pipeline management, forecasting, lead management and CRM data governance.
• Experience owning lead-to-revenue, lead-to-cash, and quote-to-cash processes.

Responsibilities

• Lead and scale the RevOps function, developing strategy and roadmap across Sales, Marketing, and Customer Success
• Partner with GTM leaders to translate business objectives into scalable processes, systems, and operating plans
• Establish SLAs, playbooks, and governance across go-to-market teams
• Identify operational bottlenecks and lead cross-functional initiatives that improve conversion, retention, and customer lifetime value
• Own and optimize the end-to-end lead-to-revenue and lead-to-cash process, including routing, qualification, pipeline management, pricing governance, and renewals
• Optimize quote-to-cash processes, including quoting, contracts, billing, and revenue workflows
• Partner with Finance to improve revenue recognition, billing, and commission processes
• Build repeatable processes that support efficient growth as the organization scales
• Develop forecasting models that improve monthly and quarterly revenue predictability
• Establish pipeline management and CRM hygiene standards across the organization
• Build executive dashboards and self-service analytics for GTM leaders
• Define and monitor KPIs across the customer and revenue lifecycle
• Use SQL and BI tools to analyze pipeline, conversion, retention, and revenue performance, translating findings into recommendations for leadership
• Own the strategy and performance of the company's go-to-market technology stack, including CRM (HubSpot experience preferred), marketing automation, CPQ, billing, and analytics platforms
• Own integrations and data integrity across GTM systems
• Partner with technical and business stakeholders to build reliable data flows and scalable system architecture
• Build, lead, and develop a high-performing Revenue Operations team
• Establish priorities and execution plans that align the RevOps organization with company goals
• Partner closely with Sales, Marketing, Customer Success, Finance, and Product
• Lead cross-functional projects and balance long-term systems strategy with near-term revenue priorities

Skills

RevOps

Leadership

HubSpot

CRM

SQL

Forecasting

Analytics

Cross-functional

Education

Bachelor's degree

Tools

HubSpot CRM

CPQ

Billing systems

Data warehouses

Tableau/Looker

Job description

About The Role

LoadUp is hiring a Director of Revenue Operations to own go-to-market operations across Sales, Marketing, and Customer Success. This onsite leadership role in Alpharetta, GA is a chance to build scalable systems, improve revenue predictability, and drive the company's next stage of growth — from lead-to-revenue and quote-to-cash processes to forecasting, CRM strategy, and GTM technology.

Responsibilities

Revenue Operations & GTM Strategy

• Lead and scale the RevOps function, developing strategy and roadmap across Sales, Marketing, and Customer Success


• Partner with GTM leaders to translate business objectives into scalable processes, systems, and operating plans


• Establish SLAs, playbooks, and governance across go-to-market teams


• Identify operational bottlenecks and lead cross-functional initiatives that improve conversion, retention, and customer lifetime value

Lead-to-Revenue & Quote-to-Cash Operations

• Own and optimize the end-to-end lead-to-revenue and lead-to-cash process, including routing, qualification, pipeline management, pricing governance, and renewals


• Optimize quote-to-cash processes, including quoting, contracts, billing, and revenue workflows


• Partner with Finance to improve revenue recognition, billing, and commission processes


• Build repeatable processes that support efficient growth as the organization scales

Forecasting, Analytics & Revenue Intelligence

• Develop forecasting models that improve monthly and quarterly revenue predictability


• Establish pipeline management and CRM hygiene standards across the organization


• Build executive dashboards and self-service analytics for GTM leaders


• Define and monitor KPIs across the customer and revenue lifecycle


• Use SQL and BI tools to analyze pipeline, conversion, retention, and revenue performance, translating findings into recommendations for leadership

CRM, HubSpot & GTM Technology

• Own the strategy and performance of the company's go-to-market technology stack, including CRM (HubSpot experience preferred), marketing automation, CPQ, billing, and analytics platforms


• Own integrations and data integrity across GTM systems


• Partner with technical and business stakeholders to build reliable data flows and scalable system architecture

Revenue Operations Leadership

• Build, lead, and develop a high-performing Revenue Operations team


• Establish priorities and execution plans that align the RevOps organization with company goals


• Partner closely with Sales, Marketing, Customer Success, Finance, and Product


• Lead cross-functional projects that improve operational efficiency and revenue performance


• Balance long-term systems strategy with near-term revenue priorities

Required Experience

• Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience


• 7+ years of progressive experience in Revenue Operations, Sales Operations, GTM Operations, strategy, or related operational roles


• 3+ years of leadership experience building, managing, or scaling teams


• Proven experience building or scaling a Revenue Operations function within a high-growth organization


• Strong knowledge of CRM platforms, with HubSpot experience preferred


• Experience with marketing automation, CPQ, billing systems, RevOps platforms, and data warehouses


• Hands-on experience developing revenue forecasts, dashboards, and analytical models


• Experience using SQL and BI tools such as Tableau, Looker, or similar platforms


• Strong understanding of pipeline management, forecasting, lead management, and CRM data governance


• Experience owning lead-to-revenue, lead-to-cash, and quote-to-cash processes


• Knowledge of commission models, billing operations, and revenue recognition best practices


• Strong project management skills, with the ability to lead complex, cross-functional initiatives


• Ability to influence stakeholders across Sales, Marketing, Customer Success, Product, and Finance


• Experience operating effectively within a fast-paced, high-growth business

Leadership Profile

• A strategic operator who turns high-level business objectives into measurable operational plans, systems, and repeatable processes


• A data-driven RevOps leader who uses analytics, forecasting, and measurement to improve decision-making and revenue predictability


• A collaborative GTM partner who aligns Sales, Marketing, Customer Success, Product, and Finance around shared revenue objectives


• An execution-focused leader who builds for long-term scale while maintaining urgency around near-term revenue performance

Benefits

• Competitive compensation


• Health & wellness coverage


• Generous paid time off


• 401(k) with 5% company match


• Monthly lifestyle stipends, employee recognition programs, and referral bonuses

About LoadUp

LoadUp is a tech-powered, on-demand junk removal and home services platform, connecting individuals and businesses nationwide with a vetted network of local providers for removal, disposal, assembly, and hourly labor. Founded in 2014 to replace hidden fees and vague pricing with real-time, upfront pricing and dependable local pros, LoadUp is now one of the largest platforms of its kind in the country — named to Inc.'s 5000 Fastest-Growing Companies list and certified as a Great Place to Work® since 2019.

Location

Onsite | Avalon, Alpharetta, GA (Metro Atlanta)