Revenue Operations Analyst

First Order Effects; Washington, Arlington (District of Columbia, VA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Equity compensation

On-site work in DC/Austin

Job summary

First Order Effects in Washington, DC or Austin, TX, on-site with situational telework, seeks a Revenue Operations lead to own the CRM, dashboards, and pipeline reporting for the growth team. You will report to the Chief Growth Officer and brief the CEO and leadership regularly.

You will build workflows, define stage criteria, and monitor pipeline health. Expect advanced spreadsheet work and BI tooling, plus experience with government contracting.

Qualifications

• CRM as system of record management experience.
• 2–5 years in revenue operations or related field.
• Ability to analyze inputs and produce actionable briefs.
• Experience with government contracting or defense a plus.
• Strong Excel and BI/dashboards experience.

Responsibilities

• Maintain CRM as system of record with up-to-date opportunities.
• Run hygiene cadence to fix stale deals and missing fields.
• Define stage criteria and enforce them.
• Build CRM workflows and integrations (Slack alerts, reports).
• Create dashboards for CGO, CEO, and board.
• Deliver weekly pipeline reviews and monthly growth summaries.
• Coordinate customer, partner, and government engagements.
• Prepare pre-briefs and post-brief notes; log engagements in CRM.

Skills

CRM system of record

Revenue operations

Data analysis

Dashboard tooling

Tools

SQL

Python

Excel

BI tools

Job description

We hire people who want to own a whole function, not a slice of a process. First Order Effects is a small founding team. We build vendor-agnostic, MOSA-compliant expeditionary infrastructure for autonomous maritime systems, and revenue is what keeps the hardware shipping. The role sits in Washington, DC or Austin, Texas, on-site with situational telework. Results over where the work gets done.

You will run revenue operations for the growth team: the CRM and the pipeline in it, the dashboards and briefs leadership runs on, the market analysis behind our capture decisions, and the scheduling, notes, and follow-through for every customer engagement. You report to the Chief Growth Officer and will brief the CEO and the rest of leadership regularly.

WHAT YOU WILL OWN

The pipeline

• Keep the CRM the system of record: every opportunity current on stage, value, close date, owner, and next step.

• Run a standing hygiene cadence to catch stale deals, missing fields, duplicates, and close dates that slipped.

• Write stage definitions and exit criteria that mean the same thing to everyone, and hold the team to them.

• Build and maintain the workflows and integrations around the CRM, like Slack alerts and after-action report links.

• Report pipeline health: coverage, conversion, velocity, aging.

The reporting

• Build dashboard views for the CGO, CEO, and board covering pipeline, forecast, capture status, and customer activity.

• Produce the recurring package: weekly pipeline review, monthly growth summary, and a quarterly forecast with commit, upside, and gap to target.

• Handle one-off requests fast: investor data pulls, board prep, customer deep dives.

• Deliver the brief yourself. You present findings and a recommendation, and you know the numbers behind the numbers.

The market picture

• Publish a regular market report on the segments we sell into: budget lines and program elements, congressional marks and NDAA provisions, changes inside program offices and customers.

• Know the federal budget cycle: where to find J-Books, how to read R and P exhibits and budgetary bills, how a mark becomes money, and who holds the pen at HASC, SASC, HAC-D, and SAC-D.

• Monitor SAM.gov, OTA consortium calls, BAAs, and RFIs, and route what matters to the right owner.

• Keep the competitive landscape current: who is building what, who is teaming with whom, and what it means for us.

• Run deep dives behind capture decisions: sizing the obtainable market in a customer terrain, mapping which budget lines can fund a project, profiling a partner.

The follow-through

• Schedule customer, partner, and government engagements, including government calendars, base access, and travel.

• Prepare pre-briefs: who is in the room, what we want, what is still open from last time.

• Take the notes, write the after-action report in our standard format within a business day, and log the engagement in the CRM.

• Assign follow-up actions to owners with dates and chase them to closure. Chasing is part of the job.

WHO DOES WELL HERE

The people who do well in this role have run a CRM as a system of record. They administered and configured it, not just fed it. They have two to five years in revenue operations, sales or BD operations, capture analysis, or an analytical consulting practice, and they can take a messy pile of inputs and return a one-page brief a senior reader can act on. They treat analysis as a check on judgment, not a substitute for it. They will tell leadership the pipeline does not support the narrative, and they can prove it when asked. They close loops, and they notice when others have not.

Advanced spreadsheet work and a dashboard or BI tool are assumed. Exposure to defense or federal contracting is a strong plus: SAM.gov, OTAs and consortia, prime and sub relationships. So are military or government service, SQL or Python, and time at an early-stage company where you built the process instead of inheriting it. Direct maritime industry experience counts most of all, especially market analysis in that world: maritime infrastructure, ports, dredging, USACE, NAVFAC, NAVSEA, DRPM Submarines, MSC, MARAD, SOCOM, DIU, PAE Shores, PAE Maritime.

This role supports U.S. Department of Defense work. U.S. citizenship and the ability to obtain and maintain a security clearance are required. An active clearance is a plus.

THE DETAILS

Full-time, reporting to the Chief Growth Officer. On-site in the Arlington, VA area or Austin, TX, with situational telework. Compensation is $85,000–$125,000 base plus equity and benefits, set by experience and location. The role grows with the company: do this well and you will own revenue operations as the team scales.