Revenue Operations Analyst

Second Front Systems; United States; Remote; USD 90,000 - 100,000; Full time

Job summary

Second Front Systems is seeking a Revenue Operations Analyst to ensure our revenue engine is accurate, visible and efficient. You will handle data, systems and processes behind revenue from pipeline to bookings and renewals across commercial, federal and international sales.

Reporting to the Manager of Revenue Operations, you’ll own forecasting, pipeline reporting and Salesforce data quality, build dashboards, support deal desk and compensation, and drive process improvements with our

Qualifications

• 2–4 years in Revenue Operations or similar analytical role
• Strong Excel/Sheets with lookups and pivot tables
• Hands-on Salesforce reporting and dashboard experience
• Able to work with Sales, Finance and CS teams

Responsibilities

• Keep pipeline data clean and trustworthy across business units
• Build and maintain Salesforce reports and dashboards for pipeline, bookings and renewals
• Support the forecast cadence with weekly materials and trend reviews
• Turn data into insights and actionable recommendations
• Support deal desk and quote-to-cash in DealHub and Salesforce
• Conduct sales compensation tracking and reconcile payouts with Finance
• Document RevOps processes and automate manual tasks
• Assist territory planning and enablement training for GTM teams

Skills

Advanced Excel / Google Sheets

Salesforce reporting & dashboards

Data storytelling

Attention to detail

Education

Salesforce Administrator certification(s)

Tools

DealHub

SQL

Tableau

Looker

Power BI

Job description

Second Front Systems is looking for a sharp, detail-oriented, data-driven Revenue Operations Analyst to help keep our revenue engine accurate, visible and running smoothly.

We're a defense-technology company where precision and compliance drive outcomes. In this role you'll be hands-on with the data, systems and processes behind how revenue flows through 2F, from first pipeline to booking, renewal and expansion, across our commercial, federal and international sales motions.

Reporting to our Manager of Revenue Operations, and part of a team led by our Director of Revenue Operations, you'll support forecasting, pipeline reporting, deal desk, sales compensation and Salesforce data quality. The goal is clean data, reliable reporting and fast, accurate answers that help Sales, Finance and leadership make better decisions.

This is a high-visibility role with real room to grow. Your work will power the forecast, dashboards and comp numbers that leadership and the board rely on, and you'll see firsthand how complex commercial and government deals come together. You'll get broad exposure across forecasting, deal desk, sales compensation and Salesforce, direct mentorship, and more ownership as the team scales.

Note

• DC/Maryland/Virginia
• Raleigh/Durham/Chapel Hill, NC
• Denver/Colorado Springs, CO
• Dallas/Fort Worth, TX

This is a full-time position.

What You’ll Do

• Keep pipeline data clean and trustworthy. Catch missing fields, stale opportunities and stage errors in Salesforce across commercial, federal, and international business units.
• Build and maintain reporting. Create and own Salesforce reports and dashboards for pipeline, bookings, win rates, sales cycle length, renewals and retention, so Sales, Finance and leadership all work from the same numbers.
• Support the forecast cadence. Prepare weekly forecast and pipeline review materials, track changes week over week, and flag deals at risk of slipping or being lost.
• Turn data into insight. Answer ad-hoc questions from Sales and leadership, dig into trends and anomalies, and turn findings into clear, concise recommendations.
• Support deal desk and quote-to-cash. Review quotes and deal structures in DealHub and Salesforce for pricing accuracy, approvals and contract terms, and help keep deals moving quickly.
• Conduct sales compensation. Support quota tracking, crediting and monthly commission calculations, reconcile payouts with Finance, and answer rep questions quickly and accurately.
• Improve processes and systems. Document RevOps processes and definitions, find manual work to automate, and help roll out Salesforce improvements with our Senior Salesforce Solutions Architect.
• Support planning and enablement. Help with territory, capacity and quota analysis during annual planning, and help train GTM teams on tools, fields and process changes.

What You Bring

• 2-4 years of experience in Revenue Operations, Sales Operations, Business Operations, FP&A or a similar analytical role, ideally at a B2B software company.
• Advanced Excel or Google Sheets skills, including lookups, pivot tables and building clean, reusable models.
• Comfort working with Sales, Finance and Customer Success teams, and handling multiple requests with competing deadlines.
• Curiosity and a builder mindset: you ask why the numbers look the way they do, and you look for ways to make the process better.
• Hands-on Salesforce experience, including building reports and dashboards, working with opportunity data and understanding how objects and fields fit together.
• Comfort with ambiguity in a fast-growing company, and an appetite to learn and take on more ownership over time.

Preferred

• Salesforce Administrator certification(s) (Advanced Administrator, Platform App Builder, Business Analyst, and/or Sales Cloud Consultant a plus).
• Experience with DealHub or another CPQ tool, and with quote-to-cash workflows.
• Exposure to sales compensation administration.
• Working knowledge of SQL or a BI tool such as Tableau, Looker or Power BI.
• Experience in GovTech, defense or public-sector software, including familiarity with federal contract vehicles and government fiscal cycles.

The base salary for this position will fall between $90,000 and $100,000. Your ultimate compensation will be determined by professional background, technical proficiency, seniority, and regional cost factors. Furthermore, this opportunity includes potential eligibility for equity awards and discretionary bonuses, rounding out a comprehensive total rewards offering.

One last thing

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

State notices

Colorado

In accordance with Colorado law, applicants may redact their date of birth, dates of attendance, and dates of graduation from any uploaded documents.

Maryland

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.