Revenue Operations Analyst

Signal AI; New York (NY); On-site; USD 80,000 - 95,000; Full time

Job summary

Signal AI is seeking a Revenue Operations Analyst to enhance their sales operations. This role entails maintaining Salesforce systems, improving reporting accuracy, and collaborating closely with sales and marketing teams. Ideal candidates should possess solid technical skills in Salesforce and a problem-solving mindset to thrive in a dynamic environment.

Qualifications

• Hands-on experience with Salesforce and marketing automation tools.
• Ability to troubleshoot technical issues effectively.
• Strong communication and collaboration skills with stakeholders.

Responsibilities

• Maintain and improve Salesforce & Pardot instance for optimal performance.
• Partner with sales teams for reporting accuracy and process improvement.
• Support marketing and sales analytics through Salesforce CRM Analytics.

Skills

Technical Systems Proficiency

Problem-Solving Mindset

Cross-Functional Collaboration

Autonomy & Accountability

Education

Salesforce Administrator certification

Experience with marketing automation tools

Tools

Salesforce

Pardot

LeanData

Job description

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We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds, and defines who we are.

About the role - What’s your purpose?

Signal AI, the A.I.-powered platform for corporate reputation and risk intelligence, is seeking a Sales Operations Analyst to join our high-impact Revenue Operations team. This is a critical role at the intersection of sales, marketing, and systems—ideal for someone who thrives in a collaborative, fast-paced environment.

As the go-to expert for all commercial systems support in the US, and a key contributor for teams in London and Lisbon, you’ll be responsible for ensuring our go-to-market (GTM) teams are empowered with the right tools, processes, and data to succeed. From optimising lead management to supporting reporting needs and improving our Salesforce and Pardot setups, you’ll be instrumental in turning commercial strategy into actionable, system-driven outcomes.

This role combines technical acumen with cross-functional collaboration and offers a great opportunity to grow within a dynamic, AI-led business at the forefront of innovation in reputation intelligence.

Day-to-Day Responsibilities - What You Will Be Doing

• Maintain and continuously improve our Salesforce & Pardot instance, ensuring optimal system performance, usability, and alignment with business goals.
• Partner with sales teams to improve reporting accuracy and sales processes, including dashboards and pipeline visibility.
• Enhance and manage the lead management & enrichment process, including configuring and optimising lead routing with LeanData or lead enrichment with Apollo
• Collaborate with the marketing team to implement and improve system-driven elements of marketing campaigns and programs.
• Support marketing and sales analytics by maintaining and troubleshooting reports in Salesforce CRM Analytics.
  
  

Who are we looking for?

• Technical Systems Proficiency – Hands-on experience with Salesforce and ideally tools like Pardot and LeanData, with a solid understanding of how to translate business needs into scalable system solutions.
• Problem-Solving Mindset – Able to think critically and troubleshoot complex technical issues, with a keen eye for process improvement.
• Cross-Functional Collaboration – Strong communication skills and a proactive approach to working with commercial stakeholders across sales and marketing.
• Autonomy & Accountability – Comfortable owning your remit, managing competing priorities independently, and driving projects through to completion with minimal oversight.
  
  

Must-have Skills

• Salesforce Administrator (certification is preferred but not required)
• Experience with a marketing automation tool (Pardot, Hubspot…)
• Experienced in a fast-paced, rapidly changing environment
  
  

Not sure you meet every requirement? Studies show that women and other underrepresented groups often hesitate to apply unless they check every box. At Signal AI, diverse perspectives strengthen our teams, drive innovation, and lead to better performance. So even if your background doesn’t align perfectly with each qualification, we encourage you to apply if you’re passionate about this role.

We're dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and heard—a place where you can truly thrive as yourself.

Compensation Range: $80K - $95K

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

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