Revenue Operations Analyst

Socket.dev; Chicago (IL); On-site; USD 65,000 - 121,000; Full time

Benefits offered by this job

Flexible time off

Comprehensive health coverage

401(k) plan

Paid holidays

Job summary

Epsilon is seeking a Revenue Operations Analyst to join the RevOps team and strengthen day-to-day operational support for sales leaders and business partners. You will help own execution across data quality, CRM administration, reporting, intake tracking, and cross-functional coordination to keep initiatives aligned with core ownership in revenue operations.

The ideal candidate is detail-oriented, organized, comfortable working with data, and eager to build depth in how RevOps supports sales

Qualifications

• Bachelor’s degree or equivalent experience in revenue operations, sales operations, analytics, marketing, or a related field.
• Strong attention to detail and ability to manage recurring tasks accurately and consistently.
• Comfort working with data, spreadsheets, trackers, and structured processes.
• Proficiency with Microsoft Excel and PowerPoint; ability to learn CRM and reporting tools quickly.

Responsibilities

• Provide operational and coordination support to sales leaders and RevOps business unit partners across recurring sales operations activities.
• Help track, organize, and follow up on sales support requests, intake items, and open operational tasks.
• Prepare and maintain recurring materials, trackers, summaries, and status updates used by sales leadership and RevOps stakeholders.
• Assist with CRM data hygiene activities, including identifying missing, outdated, inconsistent, or duplicate information.
• Support maintenance of account, opportunity, pipeline, forecast, and sales activity data according to established RevOps standards.

Skills

Attention to detail

Data analysis

Excel & PowerPoint

CRM familiarity

Communication skills

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

Company Description

The Revenue Operations Analyst will join Epsilon’s Revenue Operations team in a foundational support role designed to strengthen day‑to‑day operational support for sales leaders and business partners. This role will help own operational and execution‑oriented responsibilities related to revenue operations, creating clearer focus across the team and enabling business unit partners and functional RevOps leads to stay aligned to their core areas of ownership across business partnership, process design, governance, analytics, and systems implementation.

This is a strong opportunity for someone who is detail‑oriented, organized, comfortable working with data, and interested in building depth in how revenue operations supports sales execution across a complex business. The role will provide hands‑on exposure to CRM data quality, sales process and systems administration, reporting support, intake tracking, documentation, and cross‑functional coordination.

Responsibilities

Sales Leader and Business Partner Support

• Provide operational and coordination support to sales leaders and RevOps business unit partners across recurring sales operations activities.
• Help track, organize, and follow up on sales support requests, intake items, and open operational tasks.
• Prepare and maintain recurring materials, trackers, summaries, and status updates used by sales leadership and RevOps stakeholders.

CRM, Data Quality, and Process Administration

• Assist with CRM data hygiene activities, including identifying missing, outdated, inconsistent, or duplicate information.
• Support maintenance of account, opportunity, pipeline, forecast, and sales activity data according to established RevOps standards.
• Help ensure sales teams are following defined processes, required fields, naming conventions, and data entry expectations.

Reporting and Analytics Support

• Support recurring sales and pipeline reporting by gathering inputs, validating data, refreshing standard reports, and preparing summaries for review.
• Assist with basic analysis of sales operations data, including pipeline movement, activity tracking, data completeness, and process adherence.
• Partner with Revenue Intelligence and business partners to clarify reporting requests and ensure needed inputs are captured accurately.
• Help document reporting definitions, field usage, and business rules to support consistency across revenue reporting.

Documentation, Enablement, and Continuous Improvement

• Create and maintain documentation for repeatable sales operations processes, support workflows, and RevOps operating procedures.
• Support training and enablement efforts by helping prepare job aids, process guides, checklists, and simple how‑to materials.

What Success Looks Like

• Sales leaders and business partners receive timely, accurate support on recurring operational needs.
• Operational work is organized, tracked, and completed consistently.
• CRM and sales operations data is complete, accurate, and aligned to established standards.
• Recurring reports, trackers, and process documentation are maintained with strong attention to detail.

Qualifications

• Bachelor’s degree or equivalent experience in revenue operations, sales operations, analytics, marketing, or a related field.
• Strong attention to detail and ability to manage recurring tasks accurately and consistently.
• Comfort working with data, spreadsheets, trackers, and structured processes.
• Proficiency with Microsoft Excel and PowerPoint; ability to learn CRM and reporting tools quickly.
• Strong written and verbal communication skills, with the ability to summarize information clearly.
• Highly organized, proactive, and able to manage multiple requests in a fast‑paced environment.
• Interest in revenue operations, sales operations, business process improvement, or go‑to‑market operations.

Preferred

• Relevant experience through internships, coursework, project work, or prior roles in sales operations, revenue operations, business operations, analytics, finance, or marketing operations.
• Exposure to Salesforce or another CRM platform.
• Experience building or maintaining trackers, reports, dashboards, process documentation, or project status updates.
• Familiarity with sales pipeline, forecasting, account management, lead/opportunity workflows, or commercial operations concepts.

Ideal Candidate

The ideal candidate is someone who is eager to learn, takes pride in accuracy, and is motivated by improving process, organization, and operational consistency. They are comfortable with operational detail, able to follow and improve repeatable processes, and interested in growing within revenue operations over time. This person should be service‑oriented, dependable, and willing to lean into the details that help sales leaders and business partners work more effectively.

This role can serve as a foundation for growth into the Revenue Operations function. As the analyst builds experience, they may take on more advanced ownership of reporting, process improvement, CRM administration, project coordination, or business unit partnership support.

Additional Information

When you join Epsilon, we’ll create something EPIC together.We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day‑to‑day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to [e-mail] to request an accommodation.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-KN1

Compensation Range: USD $65,000.00 - USD $120,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/8/2026.