Revenue Operations & AI Systems Lead

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Lead a high-impact team

Hands-on building revenue systems

Access to cutting-edge AI tools

Collaborative cross-functional environ

Career growth in player-coach role

Job summary

Ladders is seeking a Revenue Operations & AI Systems Lead to own core revenue-supporting systems and processes across the sales organization. This player-coach role blends hands-on ownership with leadership to drive AI-enhanced efficiency and performance.

Remote position in the United States with compensation of $110,000–$130,000 annually. You will lead revenue ops intake, CRM administration, billing coordination, and automation, collaborating with Finance, Legal, Technology, and Marketing to

Qualifications

• 5+ years in Revenue Operations, sales or marketing systems, or growth operations, with a focus on deliverables over tenure.
• Experience leading teams, formally or informally, with a strong track record of building effective systems.
• Proficiency in CRM management, particularly HubSpot, and related integrations in a fast-paced B2B environment.
• Hands-on experience with AI tools and automation that directly impact revenue outcomes.
• Strong written communication skills for documentation and stakeholder engagement.

Responsibilities

• Lead and mentor a team of Revenue Operations and Sales Operations specialists, setting clear priorities and supporting growth.
• Manage the revenue operations intake process to deliver timely support to sales representatives.
• Oversee the revenue stack, including CRM, billing, and automation systems.
• Serve as the technical decision-maker for systems issues within the Sales organization.
• Ensure data integrity and accurate reporting to support forecasting and pipeline reviews.
• Develop and implement AI-driven initiatives to improve sales processes and operations.
• Partner cross-functionally with Finance, Legal, Technology, and Marketing to streamline operations and support sales efforts.

Skills

HubSpot CRM

AI tools

Team leadership

CRM administration

Data reporting

Cross-functional collaboration

Documentation

Tools

HubSpot CRM

Job description

For our client, we are seeking a Revenue Operations & AI Systems Lead to join the team of a leader in the Staffing space. This role will own the core systems and processes that support revenue generation across the sales organization. You will lead a team responsible for the revenue operations intake workflow, CRM administration, billing coordination, and automation support. The position blends player-coach leadership with hands-on systems ownership, including the use of AI to improve sales efficiency and operational performance.

Location: Remote

Compensation: $110,000 – $130,000 annually

Responsibilities

• Lead and mentor a team of Revenue Operations and Sales Operations specialists, setting clear priorities and supporting growth
• Manage the revenue operations intake process to deliver timely support to sales representatives
• Oversee the revenue stack, including CRM, billing, and automation systems
• Serve as the technical decision-maker for systems issues within the Sales organization
• Ensure data integrity and accurate reporting to support forecasting and pipeline reviews
• Develop and implement AI-driven initiatives to improve sales processes and operations
• Partner cross-functionally with Finance, Legal, Technology, and Marketing to streamline operations and support sales efforts

Qualifications

• 5+ years in Revenue Operations, sales or marketing systems, or growth operations, with a focus on deliverables over tenure
• Experience leading teams, formally or informally, with a strong track record of building effective systems
• Proficiency in CRM management, particularly HubSpot, and related integrations in a fast-paced B2B environment
• Hands-on experience with AI tools and automation that directly impact revenue outcomes
• Strong written communication skills for documentation and stakeholder engagement

Benefits

• Opportunity to lead a high-impact team in a rapidly growing company
• Hands-on involvement in building and optimizing revenue systems
• Access to cutting-edge AI tools and technologies
• Collaborative work environment with cross-functional teams
• Potential for career growth in a player- coach role

Our client is an equal opportunity employer.