Revenue Intelligence Operations Director, Sales

Ladders; United States; Remote; USD 205,000 - 380,000; Full time

Benefits offered by this job

Unlimited PTO

12 paid holidays

Parental leave

Medical/dental/vision coverage fromDay

Mental health support

401(k) with company match

Fertility/adoption support

Volunteer time

Pet care services

Legal services

Tax-advantaged accounts

Learning & development

Job summary

Ladders is seeking a Revenue Intelligence Operations Director, Sales (Remote, US). This role will own the Americas sales operations rhythm and forecast discipline, partnering with Sales, Finance and global stakeholders to improve forecast accuracy and pipeline quality.

The position requires shaping executive forums, diagnosing performance gaps, and leading a team of sales operations professionals. The role emphasizes enterprise technology / SaaS experience, strong analytics, and senior-level

Qualifications

• Bachelor's degree or equivalent experience; advanced degree preferred in Economics, Mathematics, or Business Administration.
• 10+ years in sales operations or commercial strategy, ideally in a technology or SaaS company.
• Proven ownership of regional or global sales forecast processes with a focus on accuracy improvement.
• Experience managing annual sales planning cycles, including territory design and quota setting.
• Strong analytical skills with the ability to tackle complex problems and defend insights.
• Credibility with senior sales leaders and excellent communication skills.
• Familiarity with Salesforce and related commercial technology.

Responsibilities

• Own the Americas operating calendar and serve as the primary contact for operational issues.
• Shape agendas and direct analyses for key operational forums, ensuring actionable outcomes.
• Lead the end-to-end Americas forecast process, maintaining accuracy and discipline.
• Set and enforce standards for pipeline hygiene and diagnose forecast errors.
• Collaborate with Finance to align sales and financial forecasts, providing variance explanations.
• Oversee the Americas annual operating plan process, including territory design and quota setting.
• Mentor Sales Operations professionals and represent the Americas in global forums.

Skills

Forecasting

Analytics

Executive communication

Leadership

Cross-functional collaboration

Education

Bachelor's degree or equivalent; advanced degree preferred

Tools

Salesforce

Job description

For our client, we are seeking a Revenue Intelligence Operations Director, Sales to join the team of a leader in the Enterprise Technology space.

This role will own sales operations rhythm and forecast discipline for the Americas, helping bring clarity, consistency, and actionable insight to commercial decision-making. The position partners closely with Sales leadership, Finance, and global stakeholders to improve forecast accuracy, strengthen pipeline quality, and support annual planning. It also requires the ability to shape executive forums, diagnose performance gaps, and lead a team of sales operations professionals.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $204,800 – $380,300 annually

Responsibilities

• Own the Americas operating calendar and serve as the primary contact for operational issues.
• Shape agendas and direct analyses for key operational forums, ensuring actionable outcomes.
• Lead the end-to-end Americas forecast process, maintaining accuracy and discipline.
• Set and enforce standards for pipeline hygiene and diagnose forecast errors.
• Collaborate with Finance to align sales and financial forecasts, providing variance explanations.
• Oversee the Americas annual operating plan process, including territory design and quota setting.
• Mentor Sales Operations professionals and represent the Americas in global forums.

Qualifications

• Bachelor's degree or equivalent experience; advanced degree preferred in Economics, Mathematics, or Business Administration.
• 10+ years in sales operations or commercial strategy, ideally in a technology or SaaS company.
• Proven ownership of regional or global sales forecast processes with a focus on accuracy improvement.
• Experience managing annual sales planning cycles, including territory design and quota setting.
• Strong analytical skills with the ability to tackle complex problems and defend insights.
• Credibility with senior sales leaders and excellent communication skills.
• Familiarity with Salesforce and related commercial technology.

Benefits

• Unlimited paid time off and 12 paid holidays, including 4 global self-care days.
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents.
• Comprehensive medical, dental, and vision coverage starting on day one.
• Mental health support and digital wellness tools through the Employee Assistance Program.
• 401(k) retirement plan with company matching contributions.
• Support for fertility, adoption, and surrogacy, plus paid volunteer time.
• 24/7 virtual veterinary care at no cost through a pet care service.
• Legal services and identity protection options available.
• Tax-advantaged spending accounts for healthcare and commuting expenses.
• Opportunities for professional development through various learning platforms and events.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.