Revenue Integrity Specialist

Upland Hills Health; Dodgeville (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits packages

PTO from day one

Retirement plan with matching

Wellness centers

Employee events

Job summary

Upland Hills Health, located at the Dodgeville Hospital Campus, seeks a Revenue Integrity Specialist to bridge billing operations, contract compliance, and reimbursement analysis. This role supports accurate charge capture, billing accuracy, and denial prevention while driving revenue optimization within the Revenue Cycle Department.

The position emphasizes collaboration with billing leads, contract specialists, and finance to protect revenue.

Qualifications

• Bachelor’s Degree in Business, or related Medical Field, or equivalent combination of experience and education.
• Associate Degree in Business, or related Medical Field, or equivalent combination of experience and education.
• Knowledge of CPT and Medicare/Medicaid billing guidelines preferred.
• Experience with medical terminology and CPT coding systems preferred.
• Ability to coordinate across teams with minimal supervision.
• Strong analytical ability to identify issues and propose solutions.
• Excellent interpersonal, organizational, and communication skills.
• Competency with Microsoft Excel, Word, PowerPoint, and software programs.
• 3 years’ hospital reimbursement experience including charge capture and billing preferred.
• Strong knowledge of insurance claim workflows and denial types.
• Ability to obtain required certifications.

Responsibilities

• Oversee assigned pricing, Revenue Code, Account, Charge Review, Router Review, and Claim Edit queues.
• Monitor room rates and adjust charges as needed for Med/Surg and OB.
• Correct incomplete or inaccurate charges promptly.
• Process patient and research charges accurately and timely.
• Collaborate with Materials Management and Surgical staff on pricing for new products.
• Analyze daily trends and suggest process improvements for revenue cycle.
• Create daily build issue reports for Epic ticket resolution.
• Coordinate with patient financial services on payor rules and regulatory compliance.

Skills

Billing guidelines

Medical terminology

Charge capture

Denials analysis

Analytical thinking

Communication skills

Coordination

Certification readiness

Insurance claim workflows

Education

Bachelor’s degree in business or related medical field

Associate degree in business or related medical field

Tools

Microsoft Office

Job description

Position Title: Revenue Integrity Specialist

Location: Upland Hills Health - Dodgeville Hospital Campus

Role & Department: Revenue Integrity Specialist in the Revenue Cycle Department

Hours & Shift: Full-time (1.0 FTE) Day Shift Position, Monday through Friday

Position Summary: The Revenue Integrity Specialist serves as a bridge between billing operations, payor contract compliance, and reimbursement analysis. This role supports accurate and compliant charge capture, billing correctness while supporting denial prevention, revenue optimization, and team education. This role works closely with billing lead, contract specialist, and finance to protect and optimize organizational revenue.

Role Responsibilities

Charge Capture Integrity

• Responsible for assigned Pricing, Revenue Code, Account, Charge Review, Router Review and Claim Edit Work queues and the continual monitoring, reduction, and transfer of AR associated with the assigned areas.


• Monitors daily census of room rates for Med/Surg and OB floor.


• Follows up on all incomplete and inaccurate charges and makes prompt corrections.


• Responsible for the timely and accurate processing of patient and research charges and corrections to hospital account record as necessary.


• Works closely with Materials Management and Surgical staff to ensure appropriate charging and pricing for new supply products


• Applies analytical skills to daily work to identify trends or root causes and provides recommendations to improve processes across the revenue cycle (missing or delayed charges, lag time, claim denials, etc.)


• Creates temporary reports with findings of build issues to run on a daily basis until Epic tickets can be fixed.


• Coordinates with patient financial services on compliance issues regarding national correct coding initiative rules, Medicare outpatient code editor rules and Medicare and Medicaid fraud and abuse rules and charge practices.

Revenue Integrity

• Estimate set up and workflow support.


• Maintains Revenue Integrity manual and workflows.


• Monitors quarterly WHA updates to Top 75 procedure list and forwards to Patient Access as required by regulations.


• Identify trends in billing errors, denials, and underpayments and recommend corrective actions.


• Assist the billing department with questions relating to revenue codes, modifiers, etc.


• Support revenue cycle improvement initiatives.


• Provides back-up support for State Reporting.


• Provides back-up support for the HB Statement processing and acceptance.


• Provides back-up support to the Revenue Integrity Analyst as it relates to Charge Capture Integrity.


• Additional duties as assigned.

Denial Prevention & Revenue Optimization

• Analyze claim denials related to documentation, coding, billing or contract interpretation.


• Collaborate with billing lead and contract specialist to reduce payor-specific denial trends.


• Collaborate with registration, coding, clinical, authorization, and billing teams to improve claim accuracy.


• Assist with appeals by validating documentation, coding and contract language.


• Develop and implement corrective actions, including workflow changes, to prevent repeat denials.


• Maintain current knowledge of payor rules, medical policies, and contract requirements.


• Provide education and feedback to internal teams on payor-specific denial trends and prevention strategies.


• Prepare denial prevention reports, dashboards, and performance metrics.


• Act as a subject matter expert for denial prevention best practices.

Qualifications

• Bachelor’s Degree in Business, or related Medical Field, or equivalent combination of experience and education preferred.


• Required: Associate Degree in Business, or related Medical Field, or equivalent combination of experience and education.


• Knowledge of CPT and Medicare and Medicaid and other regulatory billing guidelines preferred.


• Experience with medical terminology, CPT coding systems preferred


• Ability to collaboratively coordinate, set priorities, operate with minimal direct supervision.


• Effective analytical ability in order to analyze, recommend solutions to and solve complex problems.


• Excellent interpersonal, organizational, and communication skills as well as the ability to problem solve


• Competency with Microsoft Excel, Word, PowerPoint, and Software programs.


• 3 years’ experience in hospital reimbursement environment to include charge capture and billing preferred


• Strong knowledge of insurance claim workflows and denial types.


• Ability to obtain any certifications needed to perform the position.

Employee Benefits

• Comprehensive benefits packages available for both part and full-time employees!


• Paid Time Off (PTO) benefits begin to accrue on day one!


• Retirement Plan with matching dollars available!


• Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!


• Many Employer Sponsored Events held throughout the year to celebrate our employees!

Why Upland Hills Health: Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery. For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare. Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors. Here, neighbors care for neighbors!