Revenue Growth Lead — Luxury Hospitality

Bolt Farm Treehouse, LLC; Whitwell (TN); On-site; USD 99,000 - 121,000; Full time

Job summary

Bolt Farm Treehouse, LLC is seeking a hands-on Head of Revenue to lead our phone-sales function and coordinate revenue improvement across reservations, digital booking, rebooking, referrals, and guest enhancements.

This working leadership role will involve coaching the team, improving follow-up, and turning performance data into actionable plans while partnering with Marketing, Guest Experience, Operations, Finance, and Technology to improve revenue generation and measurement.

Qualifications

• Experience directly managing a phone-based sales, inside-sales, reservations, or comparable call-center team in a SMB.
• Demonstrated improvement in team sales results, supported by examples such as higher conversion, increased revenue, stronger follow-up.
• Hands-on experience reviewing calls, coaching sellers, managing performance, and implementing consistent sales processes.
• Working proficiency with a CRM, sales reporting, pipeline management, and forecasting.
• Ability to interpret funnel metrics and commercial economics, identify root causes, and prioritize actions based on revenue and profitability.
• Experience delivering improvements that require collaboration across sales and at least one other function such as marketing, operations, finance, or technology.
• Clear communication, strong follow-through, and the ability to turn an ambiguous problem into an executable plan.

Responsibilities

• Lead, coach, and develop the phone-sales team, improving call quality, lead response, follow-up, conversion, and accountability.
• Improve inbound and outbound sales workflows, including inquiry recovery and missed-opportunity follow-up.
• Build and execute a prioritized revenue plan with clear owners and milestones.
• Partner with guest-facing teams to grow repeat bookings, referrals, upgrades, and experience purchases.
• Maintain reliable reporting and forecasts by revenue stream and identify performance gaps.
• Evaluate acquisition and selling costs, discounting, and contribution to drive profitability.
• Coordinate cross-functional commercial initiatives and elevate leadership decisions.
• Partner with Technology and Marketing on CRM workflows, attribution, automation, and booking-funnel improvements.

Skills

Phone-based sales leadership

CRM experience

Forecasting

Data-driven coaching

Tools

CRM software

Sales analytics tools

Job description

Bolt Farm Treehouse, LLC is seeking a hands-on Head of Revenue to lead our phone-sales function and coordinate revenue improvement across reservations, digital booking, rebooking, referrals, and guest enhancements.

This working leadership role will involve coaching the team, improving follow-up, and turning performance data into actionable plans while partnering with Marketing, Guest Experience, Operations, Finance, and Technology to improve revenue generation and measurement.