Head of Revenue & Guest-Experience Sales

Bolt Farm Treehouse, LLC; Whitwell (TN); On-site; USD 99,000 - 121,000; Full time

Job summary

Bolt Farm Treehouse is seeking a hands-on commercial leader to become Head of Revenue, overseeing phone sales and partnering with teams to grow reservations and revenue across the guest journey. You don't need prior Director of Sales title; you do need a proven track record leading a sales team, improving results, and building repeatable processes that scale beyond individual selling ability.

In this working leadership role, you’ll coach the team, optimize follow-up, and translate performance

Qualifications

• Experience directly managing and coaching a phone-based sales team in a small-to-medium business.
• Demonstrated improvement in team sales results with measurable outcomes.
• Hands-on experience reviewing calls, coaching sellers, and implementing consistent sales processes.
• Working proficiency with a CRM, sales reporting, pipeline management, and forecasting.
• Ability to interpret funnel metrics and prioritise actions based on revenue and profitability.
• Experience collaborating across sales and at least one other function (marketing, operations, finance, or tech).
• Clear communication, strong follow-through, and turning ambiguous problems into executable plans.

Responsibilities

• Lead, coach, and develop the phone-sales team, improving call quality and conversion.
• Improve inbound and outbound sales workflows, including inquiry recovery and follow-up.
• Build and execute a prioritized revenue plan with clear owners and milestones.
• Partner with guest-facing teams to grow repeat bookings, referrals, upgrades, and experiences.
• Maintain reporting and forecasts by revenue stream, identify gaps, and take corrective actions.
• Evaluate costs and discounting to ensure profitable growth beyond top-line bookings.
• Coordinate commercial initiatives with department leaders and resolve dependencies.
• Partner with Technology and Marketing on CRM workflows, attribution, and booking-funnel improvements.

Skills

Sales leadership

Lead conversion

Revenue planning

Guest lifecycle growth

Commercial visibility

Cross-functional execution

Systems improvement

Tools

CRM

Job description

Bolt Farm Treehouse is seeking a hands-on commercial leader to become Head of Revenue, overseeing phone sales and partnering with teams to grow reservations and revenue across the guest journey. You don't need prior Director of Sales title; you do need a proven track record leading a sales team, improving results, and building repeatable processes that scale beyond individual selling ability.

In this working leadership role, you’ll coach the team, optimize follow-up, and translate performance