Revenue-Driven Reservations Manager

Highgate Hotels, LP; Key West (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid vacation

Paid sick leave

Tuition reimbursement

EAP

Job summary

Highgate Hotels in Key West seeks a Reservations Manager to maximize room revenue and manage daily Reservations Department operations. You will review inventory, monitor selling status, and maintain accurate reports and forecasting.

The role requires communication skills, knowledge of PMS/OPERA, and the ability to lead a team with a customer-first approach. Join a growth-focused hospitality group and support diverse property brands.

Qualifications

• Must have a college degree or relevant hotel/industry experience.
• Proficiency with Windows and standard office software is required.
• Ability to manage multiple tasks and meet deadlines while communicating clearly.

Responsibilities

• Maximize room revenue and occupancy through daily status reviews.
• Attend Revenue Strategy meetings and follow SOPs.
• Ensure accurate arrivals and daily reports are maintained.
• Maintain knowledge of PMS, GDS, OPERA, and rate quotes standards.
• Prepare monthly revenue and occupancy forecasts and scheduling.

Skills

Windows proficiency

Spreadsheets (Excel)

Word processing

Multitasking

Effective communication

Team collaboration

Education

4-year college degree

2-year college degree + 1 year experience

2–3 years hotel/related experience

Job description

Highgate Hotels in Key West seeks a Reservations Manager to maximize room revenue and manage daily Reservations Department operations. You will review inventory, monitor selling status, and maintain accurate reports and forecasting.

The role requires communication skills, knowledge of PMS/OPERA, and the ability to lead a team with a customer-first approach. Join a growth-focused hospitality group and support diverse property brands.