Revenue Cycle Vendor Management Analyst

Tucson Medical Center; Tucson (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Tucson Medical Center in Tucson, AZ is seeking a Revenue Cycle Vendor Management Analyst to oversee outsourced revenue cycle services, evaluate vendor performance, and develop scorecards.

You will collaborate with internal teams and external vendors to monitor SLAs, identify improvement opportunities, and prepare reports that inform cash collections, denials management, and cycle times.

Qualifications

• Bachelor's degree in a related field required.
• Three years of healthcare revenue cycle or vendor management experience required.
• Experience with reporting, data analysis, issue tracking, and vendor performance.
• Knowledge of healthcare revenue cycle operations and service-level expectations.
• HFMA certification or process improvement certification preferred.

Responsibilities

• Evaluate vendor performance and service-level results.
• Collaborate with Revenue Cycle teams, vendors, and stakeholders to develop scorecards.
• Monitor action plans and facilitate issue resolution.
• Identify opportunities to improve cash collections, denials, aging, and turnaround times.
• Prepare clear performance reporting to support operational decisions.

Skills

Vendor management

Data analysis

Performance reporting

Microsoft Office

Stakeholder collaboration

Process improvement

Financial analysis

KPIs

Education

Bachelor's degree in a related field

Tools

Microsoft Excel

Data visualization tools

Job description

Revenue Cycle Vendor Management Analyst

• Job Category: Professional
• Schedule: Full time
• Shift: 1 - Day Shift

SUMMARY

Supports oversight of outsourced revenue cycle services by evaluating vendor performance, service-level results, issue trends, and operational data. Collaborates with Revenue Cycle teams, vendors, and internal stakeholders to develop scorecards and monitor action plans. Facilitates issue resolution and identifies opportunities to improve cash collections, denials, aging, quality, productivity, and turnaround times. Prepares clear performance reporting and communicates findings that support operational decisions. Applies practical revenue cycle knowledge and standardized reporting practices to promote vendor accountability and sustained performance improvement.

MINIMUM QUALIFICATIONS

EDUCATION:

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, Health Information Management, Healthcare Informatics, or a related field required.
• An equivalent combination of education and directly related healthcare revenue cycle, vendor oversight, reporting, or financial analysis experience may be considered in lieu of a degree.

EXPERIENCE:

• Three (3) years of relevant healthcare revenue cycle, vendor management, financial analysis, claims, billing, collections, or related experience required.
• Experience with reporting, data analysis, issue tracking, and vendor performance required.
• Knowledge of revenue cycle operations, service-level expectations, and Microsoft Office required.
• Outsourced vendor management, dashboards, payer analysis, or vendor governance experience preferred.

LICENSURE OR CERTIFICATION:

• Healthcare Financial Management Association (HFMA) certification preferred.
• Lean, Six Sigma, project management, or process improvement certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of healthcare revenue cycle operations, including claims, billing, collections, denials, accounts receivable aging, and payer-related workflows.
• Knowledge of outsourced vendor management principles, governance practices, service-level expectations, and performance-monitoring methods.
• Knowledge of key performance indicators used to evaluate revenue cycle quality, productivity, financial outcomes, and turnaround time.
• Knowledge of performance reporting, scorecard development, dashboards, and operational analytics.
• Skill in analyzing operational and financial data, identifying trends, and presenting clear conclusions.
• Skill in preparing accurate reports, meeting materials, action logs, and concise written communications.
• Skill in using Microsoft Office and comparable reporting, dashboard, or analytics tools.
• Ability to collaborate effectively with vendors, Revenue Cycle teams, operational leaders, and other internal stakeholders.
• Ability to manage multiple priorities, track issues and commitments, and follow work through completion.
• Ability to recognize performance risks, support root-cause analysis, and recommend practical process improvements.