Revenue Cycle Supervisor

Evolving Solution Services; Mesa (AZ); On-site; USD 65,000 - 70,000; Full time

Job summary

Evolving Solution Services in Mesa, AZ is seeking a Revenue Cycle Supervisor to oversee daily revenue cycle operations including billing, coding, collections, and payment processing. The role also manages credentialing for current physicians and onboarding for new providers to ensure timely, compliant submissions and optimized financial performance.

The candidate will lead the team with strong analytical abilities, strategic thinking, and decisive leadership, driving improvements across

Qualifications

• CPC or CCS-P certification preferred.
• Athena EMR experience required.
• At least five years in physician practice billing and coding.
• Provider credentialing and hospital privileging experience.
• Three to five years of management experience required.

Responsibilities

• Supervise revenue cycle team; provide guidance and support to ensure success.
• Monitor revenue cycle workflow including billing, coding, claims processing, and payments.
• Ensure compliance with relevant regulations, policies and procedures.
• Oversee credentialing for current physicians and onboarding for new providers.
• Analyze and report revenue cycle metrics; identify improvements and implement actions.
• Collaborate with departments to optimize processes and financial performance.
• Train and develop team members; foster continuous learning and improvement.
• Monitor productivity and ensure calls are answered timely.
• Resolve complex billing and payment issues; act as escalation point.
• Stay current with industry trends, regulations and best practices.

Skills

Athena EMR experience

Athena reports & dashboards

ICD10 & CPT coding

National & payer coding guidelines

LCDs/NCDs/NCCI edits

Incident-to & PATH guidelines

Follow instructions

MS Office Excel/pivot tables

Critical thinking

Education

CPC or CCS-P certification preferred

Athena experience

5+ years physician practice billing & coding

Provider credentialing & hospital privileging experience

3–5 years management experience

Bilingual a plus

Job description

Full Time Revenue Cycle Management, Mesa, AZ, US

Salary Range: $65,000.00 To $70,000.00 Annually

J OB D ESCRIPTION

Job Title:

FLSA Status:

Exempt

Reports To:

RCM Manager

Pay Grade:

Grade 13

Location:

Onsite in business office

Employment Type:

Regular, Full-time

Department:

EEO Class:

2 - Professionals

Date:

April 2025

Job Summary

The Revenue Cycle Supervisor will be responsible for overseeing and coordinating the daily operations of the revenue cycle team. This includes managing billing, coding, collections, and payment processing to ensure the accurate and timely submission of claims and the efficient collection of payments. This position will also oversee credentialing for the current physicians in the practice and new practices or providers onboarding. The ideal candidate will have a strong understanding of healthcare revenue cycle processes, exceptional leadership skills, and a passion for improving financial performance. Candidate must have strong analytical abilities, the ability to think strategically, and sharp decision-making skills.

Duties/Responsibilities

• Supervise and lead the revenue cycle team, providing guidance and support to ensure the team's success.
• Monitor and manage the revenue cycle workflow, including billing, coding, claims processing, and payment collections.
• Ensure compliance with all relevant regulations, policies, and procedures.
• Monitor and manage the credentialing team ensuring current providers’ credentialing is maintained, and new providers and integrations credentialing is seamless.
• Analyze and report on key revenue cycle metrics, identifying areas for improvement and implementing corrective actions as needed.
• Collaborate with other departments to optimize processes and improve overall financial performance.
• Train and develop team members, fostering a culture of continuous learning and improvement.
• Monitor productivity
• Monitor the incoming phone line to ensure calls are answered and concerns addressed timely.
• Resolve complex billing and payment issues, acting as a point of escalation for the team.
• Stay current with industry trends, regulations, and best practices to ensure the organization remains compliant and competitive.
• Assign and monitor billing and coding teams’ assignments
• Audit billing and coding teams’ work to ensure clean claims are submitted timely for all services
• Participate and lead team meetings
• Conduct new employee interviews
• Conduct corrective action counseling to employees if warranted
• Approve direct report’s PTO requests and coordinate coverage
• Collaborate with operations and collections to resolve operational claim errors
• Other duties as assigned based on business needs

Required Skills/Abilities

• Athena EMR experience is preferred
• Ability to run, manage and create reports within Athena preferred
• Advanced knowledge of ICD10 and CPT coding principles
• Advanced knowledge of national and payer coding guidelines
• Adherence to LCDs, NCDs and NCCI edits
• Knowledge of Incident-to and PATH guidelines
• Ability to follow instructions
• Advanced knowledge of MS Office applications, Excel knowledge and pivot tables.
• Critical thinking to anticipate issues and collaborate on solutions to them.

Education /Experience

• Certified Professional Coder (CPC) or Certified Coding Specialist-Physician (CCS-P) preferred
• Athena Experience required
• Five years of physician practice, billing and coding experience required
• Provider credentialing and hospital privileging experience
• Three to five years of management experience required
• Bilingual is a plus

Physical Requirements

• Must be able to sit, type and 10key for extended period

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.