Revenue Cycle Manager

IntagHire; New Orleans (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

IntagHire seeks a Revenue Cycle Manager to oversee end-to-end revenue cycle operations in a healthcare setting. The role focuses on maximizing reimbursement while ensuring compliance with federal, state, and payer requirements.

The ideal candidate will lead PFS functions, drive process improvements across billing, coding, and collections, and monitor KPIs to optimize cash flow. This position is based in New Orleans and requires strong collaboration with cross-functional teams.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Accounting, Finance, or related field with 3 years of management-level revenue cycle experience.
• Experience in billing and collections for physician and hospital revenue cycle.
• Strong knowledge of PFS processes, billing, collections, and cash posting.
• Ability to communicate with diverse teams and interpret financial reports.

Responsibilities

• Oversee daily operations of all PFS functions including charge capture, coding, billing, and collections.
• Collaborate with departments to ensure timely and accurate patient and payer billing.
• Manage staff performance, conduct evaluations, and provide coaching.
• Develop and monitor KPIs such as AR, collection rates, and aging.
• Maintain compliance with federal, state, and payer requirements.

Skills

Analytical thinking

Leadership

Communication

Problem solving

Education

Bachelor’s degree in Healthcare Administration, Business, Accounting, Finance or related field

Job description

Our client is seeking a Revenue Cycle Manager. This role is responsible for overseeing and coordinating all revenue cycle activities with a goal of maximizing reimbursement in a cost-effective manner that is in compliance with federal, state and payer-specific billing requirements.

Duties and Responsibilities

• Oversee and support the daily operations of all PFS functions, including charge captures, coding, billing, follow-up and collections, cash posting and health information management
• Work closely with other departments to streamline procedures that will help ensure correct billing to patients and payers in a timely manner, thereby expediting hospital and clinic receivables
• Oversee work schedule and direct changes in priorities and schedules as needed to assure work is completed in an efficient and timely manner and to improve the department’s performance and service
• Direct the selection, supervision and evaluation of staff. Ensure performance evaluations are conducted in a timely manner according to policy and initiate disciplinary actions as warranted
• Oversee orientation and continuing education for all staff
• Establish and maintain departmental policies and procedures. Communicate relevant information to other departments. Establish controls and review mechanisms to ensure procedures are being followed correctly. Recommend policy changes
• Respond personally to concerns and/or complaints expressed by patients, visitors, hospital staff, and physicians in effort to support optimal operations and excellent customer service
• Ensure compliance with relevant regulations, standards, and directives from regulatory agencies and third‑party payers
• Maintain appropriate internal controls for the safeguarding of cash
• Develop, redesign, and monitor key performance indicators including payer mix, A/R, collection rates, adjustments, bad debt write off, estimated collections, appeal success rates, and other requested parameters
• Maintains extensive knowledge of revenue cycle and regulatory requirements associated with governmental, managed care, and commercial payers
• Serves as the subject‑matter expert on regulatory, compliance, and legal requirements associated with medical billing and CMS. Ensures compliance with relevant regulations, standards, and directives from regulatory agencies and third‑party payers
• Develops and maintains internal controls to target revenue recovery throughout the organization by identifying charge capture, coding, and reimbursement problems, then recommending/implanting solutions
• Monitor A/R effectively and ensure aging categories are within established goals
• Responsible for maximizing the collection of medical services payments and reimbursements from patients, insurance carriers, and guarantors
• In conjunction with operations, reviews and enhances insurance authorization, coding review, billing, collection, and payment posting processes for efficiency and best practices; ensure systems are fully functional and maximized and recommend new processes to improve current workflow
• Monitors daily productions of claims, denials, and appeals
• Monitoring aged accounts and verifying appropriate collections procedures are being followed
• Ensures compliance with relevant federal, state, and payor‑specific billing requirements
• Regularly provides upper management with revenue cycle status including reports, metrics, and presentations
• Ensure staff is educated on new technology, goals, and contracts
• Work with Managed Care vendors in identifying any payer relation issues or contracts that need to be renegotiated or negotiated for the first time
• Any and all other projects, goals, issues surrounding the revenue cycle, conflicts or concerns as directed or indicated by Administration

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Accounting, Finance or related field and three years of management‑level experience in both physician and hospital revenue cycle with expertise in billing and collections
• Thorough knowledge of patient financial services (PFS) processes and standards related to billing, collections, and cash posting. General knowledge of patient registration, finance, and health information management
• Knowledge of regulatory requirements related to patient accounting, including a solid understanding of Medicare, and managed care processes
• Ability to work and communicate effectively with a diverse group of people including other department managers, staff, physicians, patients, and the public
• Ability to read, analyze and interpret financial reports, contracts, and other legal documents
• Outstanding ability to work independently to achieve results. Often, there is no precedent for and little help in carrying out assigned tasks. Must originate, plan, adapt and invent to accomplish tasks
• Ability to set and maintain priorities when dealing with multiple demands and interruptions
• Strong analytical and problem‑solving skills
• Dedication to the development of others and willingness to coach and mentor people as necessary to promote their personal and professional growth