Revenue Cycle Supervisor

Jefferson Health Plans; Abington (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Jefferson Health Plans seeks a Revenue Cycle Supervisor to oversee daily operations of a revenue cycle team, monitor workflows and ensure quality assurance and process improvement.

Responsibilities include guiding staff, coordinating with departments, preparing metrics reports for management, and participating in hiring decisions. Requires 3 years of related experience, a high school diploma or GED, and knowledge of EPIC revenue cycle systems.

Qualifications

• High School Diploma or GED is required.
• Associate’s Degree or Bachelor’s Degree preferred.
• Minimum 3 years of related work experience.
• Supervisory experience required.
• Experience in insurance revenue cycle functions (billing, registration, etc.).
• Knowledge of Revenue Cycle Systems (EPIC).
• Proficient in Microsoft Office.

Responsibilities

• Interacts with co-workers, visitors and other staff consistent with Jefferson values.
• Manages own assigned work queue(s).
• Monitors daily operations of the team, prioritizes daily work, resolves escalated issues, identifies trends and delays.
• Makes recommendations and input related to hiring, terminations, performance evaluations.
• Informs staff of policy and process updates and regulatory requirements.
• Gathers department metrics and prepares reports for management review.
• Assist in leading, developing and mentoring staff.

Skills

Supervisory experience

Insurance revenue cycle

Analytical skills

Problem solving

Organizational skills

Written communication

Verbal communication

EPIC knowledge

Microsoft Office

Education

High School Diploma/GED

Associate’s Degree

Bachelor’s Degree

Tools

EPIC Revenue Cycle Systems

Microsoft Office

Job description

Job Details

Revenue Cycle Supervisor

Job Description

Supervises and monitors the daily operational functions and staff in an assigned subsection/subunit of a department. Monitor operational workflows, identify issues while focusing on quality assurance, process improvement and departmental goals.

ESSENTIAL FUNCTIONS

• Interacts with co-workers, visitors and other staff consistent with the values of Jefferson
• Manages own assigned work queue(s).
• Monitors daily operations of the team, assists in prioritizing daily work activities, resolving escalated issues, identify trends, address processing delays and areas for improvement
• Makes recommendations and provides input related to hiring, terminations, performance evaluations
• Informs staff of changes in policies, procedures, processes, systems, and regulatory laws and requirements.
• Gathers department metrics and prepares reports for management review
• Assist in leading, developing and mentoring of staff.

QUALIFICATIONS

Education - Required

• High School Diploma/GED

Education - Preferred

• Associate’s Degree or
• Bachelor’s Degree

Experience - Required

• 3 years related work experience

Knowledge, Skills and Abilities - Required

• Demonstrated supervisory experience
• Experience in insurance revenue cycle functions (i.e. insurance billing, charge entry, registration, payment posting, reconciliation, etc..)
• Excellent analytical, problem solving and organizational skills
• Excellent written and verbal skills
• Knowledge of Revenue Cycle Systems (EPIC)
• Microsoft Office skills

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

2510 Maryland Road, Willow Grove, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.