Revenue Cycle Specialist

Symmetry Counseling; Chicago (IL); Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established behavioral health practice in Chicago's Loop is seeking a dedicated Revenue Cycle Specialist to join their team. This full-time hybrid role offers the chance to work from home and in-office, focusing on insurance benefit verification, claims management, and revenue cycle oversight. The ideal candidate will thrive in a dynamic environment, demonstrating strong communication and problem-solving skills. Join a forward-thinking organization committed to mental health care, where your contributions will make a meaningful impact on clients' lives and the overall efficiency of the practice.

Qualifications

• Minimum two years’ experience in medical billing and collections.
• Strong communication skills and ability to work in a multidisciplinary team.

Responsibilities

• Verifies behavioral insurance benefits for new and existing clients.
• Resolves insurance claim denials and manages overpayments.
• Submits claims and follows up on pending claims for accurate submissions.

Skills

Medical Billing

Claims Management

Benefit Verification

Communication Skills

Problem-Solving

Organizational Skills

Customer Service

Job description

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Job Description

A large established behavioral health practice located in Chicago's Loop is looking to hire an experienced Revenue Cycle Specialist. The ideal candidate will be a team player, problem-solver, excellent communicator, and diligent about benefit verification, claims, collections, and revenue cycle management. This position is ideal for someone who enjoys multi-tasking, taking on challenges, and who seeks variety.

We are looking for a Revenue Cycle Specialist to work at our Chicago headquarters. This is a full-time position Monday-Friday, 8:00 am to 5:00 pm. The role is hybrid, working from our Chicago Loop office three days per week and two days from home.

Duties and Responsibilities Include:

• Verifies behavioral insurance benefits for new and existing clients
• Assists with completing client intake packages as needed
• Works daily aging reports
• Resolves insurance claim denials, coordination of benefits, or clearinghouse issues
• Works with clients to address and resolve credit card and/or copay issues
• Manages overpayments and initiates takebacks with insurance companies
• Reconciles past due accounts through claims processing and ERA’s
• Troubleshoots aging accounts with clients and insurance companies
• Follows up on pending claims to ensure accurate submissions
• Oversees refund requests
• Assists with medical record requests as needed
• Submits or resubmits claims and corrected claims for payment
• Makes professional outbound collection contacts via email or phone, maintaining good customer relations

Job Requirements:

• Minimum two years’ experience in medical billing and collections
• Strong communication skills (oral and written)
• Ability to work in a multidisciplinary team
• Effective problem-solving and decision-making skills
• Solid computer skills
• Strong organizational skills
• Fast learner, proactive, passionate about helping others, and goal-oriented

Preferred Proficiency:

• Knowledge of insurance guidelines and payer requirements
• Familiarity with CPT and ICD-10 coding
• Customer service skills for diverse clients
• Problem-solving abilities for discrepancies and denials
• Knowledge of accounting, bookkeeping, and medical terminology
• Understanding of HIPAA confidentiality standards

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industry: Mental Health Care