Revenue Cycle Operations Manager — Hybrid Remote

Tampa General Hospital, Inc.; Tampa (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Academic Medical Group Inc. in Tampa is seeking a Manager Revenue Cycle Operations for the USFTGP UMSA RCO Back End team. The role leads data-driven revenue cycle efforts, improves billing performance, and interfaces with clinical departments on reimbursement and denials.

Responsibilities include overseeing reports, solving complex fiscal issues, and driving performance improvements in collaboration with leadership and providers.

Qualifications

• Five (5)+ years experience in healthcare professional billing and/or follow-up functions.
• Experience in Epic Professional Billing (PB) system support, including configuration, troubleshooting, and optimization.
• Strong skills in data analytics, workflow redesign, and change management within complex healthcare environments.
• Demonstrated ability to lead cross-functional teams, drive operational efficiency, and implement sustainable improvements that enhance financial performance and patient outcomes.
• A major emphasis on knowledge of multispecialty practice billing and collection operations in an academic setting is required.
• Must possess knowledge of multispecialty practice billing and collection operations in an academic setting.

Responsibilities

• Identify opportunities for improvement and assist in resolution of fiscal issues related to Revenue Cycle Operations.
• Serve as a resource for clinical providers and staff interpreting fiscal data related to revenue generated and reimbursement.
• Oversee creation of RCO benchmark and financial reports and other analyses to track trends and opportunities.
• Prioritize reports for the Senior Director, RCO and department chairs.
• Provide recommendations and establish goals to monitor workflow and optimize revenue cycle processes.
• Guide physicians and staff on reimbursement issues related to collections and front-end denials.

Skills

Communication skills

Customer service

Data analytics

Change management

Education

High School Diploma or GED

Tools

Epic PB System

Job description

Academic Medical Group Inc. in Tampa is seeking a Manager Revenue Cycle Operations for the USFTGP UMSA RCO Back End team. The role leads data-driven revenue cycle efforts, improves billing performance, and interfaces with clinical departments on reimbursement and denials.

Responsibilities include overseeing reports, solving complex fiscal issues, and driving performance improvements in collaboration with leadership and providers.