Revenue Cycle Manager

Pennant; United States; Remote; USD 80,000 - 130,000; Full time

Job summary

A leading service provider in senior living and health care is seeking a Revenue Cycle Manager to join their dynamic team. The role requires expertise in the revenue cycle, supporting billing, collection, and various software solutions. Ideal candidates will have 2+ years in accounts receivable within home health, hospice, or home care sectors, and a commitment to professional growth is highly valued. A comprehensive benefits package is offered, alongside the opportunity to be a part of a growing organization focused on quality care.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 2+ years of accounts receivable experience in Home Health, Home Care, and Hospice.
• Experience assisting, training, and supporting business office managers.
• Knowledge of software systems in relevant fields.

Responsibilities

• Support accounts receivable functions.
• Enhance revenue and accounts receivable procedures.
• Monitor internal controls for compliance.

Skills

Accounts Receivable

Compliance

Training

Reporting

Education

Relevant industry experience

Tools

Homecare Homebase

QuickBooks

Waystar

Job description

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Direct message the job poster from Pennant

Corporate Recruiter | Executive & Strategic Roles | Partnering Across Functions

We are building a World Class Service Center and invite you to join a team of people who are committed to a core objective of supporting life changing service and providing professional expertise to the operations and leaders we support.

About the Company

Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate over 180 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, compliance, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

Another factor that sets us apart from other companies is the quality of our most valuable resource – our people. We are dedicated to living out our culture as defined by our core values, “CAPLICO”:

Customer Second

Accountability

Passion for Learning

Love One Another

Celebrate

Ownership

By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally, promoting development that leads to continued success.

JOB SUMMARY

As a highly visible, accessible, and dedicated member of our service team, the primary purpose of this position is to support the revenue cycle (RC) management team and field partners in the revenue cycle which includes billing, collecting, and recording revenue transactions in the home health, hospice and home care industries.

DUTIES & RESPONSIBILITIES

• Support the accounts receivable functions under the supervision of the RC Systems Resource Lead.
• Enhance the agencies’ policies and procedures surrounding the revenue and accounts receivable cycles.
• Assist agencies in the development and use of accounting policies and procedures, and establish rapport in and between departments so that each can realize the importance of accurate reporting procedures.
• Monitor internal controls to ensure compliance with established procedures related to revenue and accounts receivable.
• Partner with RC Portfolio Resources to monitor accounts receivable and develop action plans.
• Provide expert knowledge on software systems used in home health, hospice, and home care lines of business. Ability to train staff in software systems and processes.
• Develop and utilize software reports for AR metrics and trends.
• Monitor the workflow process within the system and alert appropriate organizational Resources.
• Manage time equally between service center projects and field support.
• Utilizes ticketing software by routing and troubleshooting claims and EMR issues.
• Manage payor builds and updates for acquisitions, branch expansions, startups, and new contracts.
• Assist in maintaining payor portals and access to clearinghouses.

Staff Development:

• Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the home health, home care, and hospice fields, as well as to maintain a professional status.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
• Maintain and demonstrate company culture and values.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• 2 + years of accounts receivable experience in Home Health, Home Care, and Hospice lines of business.
• Experience assisting, training, and supporting business office managers at multiple sites is a plus.
• Experience in the following platforms preferred: Homecare Homebase, QuickBooks, and Waystar.
• Experience in the following platforms is a plus: Wellsky (ClearCare), EZ Claim, HomeTrack, CareVoyant, and/or Axis Care.

Additional Information

We are committed to providing a competitive Total Rewards Package that meets the needs of our employees.

From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System, as well as training sessions and seminars.

Compensation: Based on experience.

Type: Full Time

Location: Remote

1675 E. Riverside Drive, #150

About The Pennant Group

We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional expertise at our independent operating subsidiaries, setting a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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