Revenue Cycle Manager

MARIAM GHAVAMIAN DMD PC; Brookline (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with 50% match

Free dental care for you and immediate

Job summary

Brookline Dental Specialists is seeking a Revenue Cycle Manager to oversee insurance and patient billing across three offices in Brookline, MA. You will own the full cycle—from eligibility to collections—working with leadership and front desk teams to ensure clean claims and timely payments.

The role requires 5+ years in revenue cycle or medical billing within a healthcare setting and strong Excel/Google Sheets skills for monthly reporting.

Qualifications

• 5+ years of revenue cycle or medical billing experience in a healthcare organization with about $10M+ in annual revenue.
• Hands-on experience with insurance claims, EOB/ERA posting, denials and appeals, and patient collections.
• Strong Excel or Google Sheets skills: pivot tables, lookups and clean monthly reporting
• Working knowledge of commercial insurance, PPOs and Medicaid (MassHealth), and HIPAA
• Excellent organization; able to manage many open items and deadlines at once

Responsibilities

• Post insurance payments and EOBs/ERAs accurately and on time
• Work denials, rejections and underpayments; file appeals and follow up until resolved
• Manage insurance AR aging and keep claims over 90 days to a minimum
• Send patient statements and run a consistent follow-up process on balances
• Answer patient billing questions clearly and kindly, by phone and email
• Set up payment plans and third-party financing, and manage collections
• Handle refunds and credit balances promptly
• Build and maintain monthly reports (Excel/Google Sheets): collections, AR aging, denial rates, and collection percentage by office and provider
• Find the root causes of denials and write-offs, and fix them with the front desk and providers
• Keep billing compliant with HIPAA and payer rules

Skills

Revenue cycle management

Medical billing

Excel/Google Sheets

HIPAA knowledge

Organizational skills

Tools

Dentrix Ascend

Practice management software

Job description

Benefits

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Competitive salary
• Training & development

About the Role

Brookline Dental Specialists is hiring a Revenue Cycle Manager to run insurance and patient billing for our three offices (Coolidge Corner, Brookline Village and Chestnut Hill), about $10M in annual revenue. You'll own the full cycle: eligibility, claims, payment posting, denials, patient statements and collections. You'll work with practice leadership, the office manager and front desk teams to get claims out clean and money in fast.

Location

Brookline, MA (on-site)

Type

Full-time

Salary

Negotiable, based on experience

What you'll do

Insurance billing

• Post insurance payments and EOBs/ERAs accurately and on time
• Work denials, rejections and underpayments; file appeals and follow up until resolved
• Manage insurance AR aging and keep claims over 90 days to a minimum

Patient billing

• Send patient statements and run a consistent follow-up process on balances
• Answer patient billing questions clearly and kindly, by phone and email
• Set up payment plans and third-party financing, and manage collections
• Handle refunds and credit balances promptly

Reporting and process

• Build and maintain monthly reports (Excel/Google Sheets): collections, AR aging, denial rates, and collection percentage by office and provider
• Find the root causes of denials and write-offs, and fix them with the front desk and providers
• Keep billing compliant with HIPAA and payer rules

What you bring

Required

• 5+ years of revenue cycle or medical billing experience in a healthcare organization with about $10M+ in annual revenue
• Hands-on experience with insurance claims, EOB/ERA posting, denials and appeals, and patient collections
• Strong Excel or Google Sheets skills: pivot tables, lookups and clean monthly reporting
• Working knowledge of commercial insurance, PPOs and Medicaid (MassHealth), and HIPAA
• Excellent organization; able to manage many open items and deadlines at once

A plus

• Dental billing experience (CDT codes, narratives, X-ray and perio chart attachments, coordination of benefits)
• Experience with Dentrix Ascend or another dental practice management system
• Multi-location or group practice experience

Who you are

• Positive and steady. You stay calm and friendly with patients, payers and teammates, even on hard calls.
• Diligent. You follow every claim through to payment and don't let things slip.
• Organized. You run your work from lists, spreadsheets and deadlines, and finish what you start.
• A clear communicator. You explain billing in plain words to patients and staff.

Pay, benefits and how to apply

Salary

Negotiable, based on experience.

Benefits (full-time)

• Health insurance, with the practice paying 50% of the employee-only premium
• 401(k) with a 50% match on contributions up to 6% of pay, vested immediately
• Free cleanings and discounted dental care for you and your immediate family