Revenue Cycle Lead: Credits, Policy & Team Performance

Baptist; Jackson (MS); On-site; USD 52,000 - 76,000; Full time

Job summary

Baptist in Jackson, MS seeks a Revenue Cycle Supervisor to oversee daily department operations and ensure accurate credits on patient accounts. You will supervise staff, manage work queues, and coordinate with insurers on policy changes.

The role requires leading the revenue cycle team, training new staff, and driving production and quality through constructive performance feedback and regular reviews.

Qualifications

• Minimum of one year experience in a relevant role.
• Previous lead or supervisory experience within revenue cycle or contract variance.

Responsibilities

• Creating and implementing policies to ensure accuracy of credits on patient accounts.
• Overseeing the revenue cycle department staff.
• Managing work queues and staff workflows.
• Communicating with insurance providers and reviewing payer policy changes.
• Analyzing credit accounts and identifying trends with the Manager.
• Providing regular feedback and conducting performance reviews and one-on-one meetings.
• Training new staff with the department manager.
• Collaborating with the manager on staff production and quality.
• Addressing staff performance issues.

Skills

Communication skills

Education

Epic or practice management systems experience

Job description

Baptist in Jackson, MS seeks a Revenue Cycle Supervisor to oversee daily department operations and ensure accurate credits on patient accounts. You will supervise staff, manage work queues, and coordinate with insurers on policy changes.

The role requires leading the revenue cycle team, training new staff, and driving production and quality through constructive performance feedback and regular reviews.