Revenue Cycle Lead – Credit & Refunds

9025 CVS Shared Services Resources LLC; Monroeville (Allegheny County); On-site; USD 44,000 - 85,000; Full time

Job summary

CVS Health Specialty Pharmacy in Monroeville, PA is seeking a full-time Supervisor, Revenue Cycle to lead credit balance and refund operations. You will manage A/R, review aging, ensure timely refunds, and drive process improvements in a fast-paced team setting.

Applicants should have 1+ year in healthcare insurance billing or collections, a valid High School diploma (Bachelor’s preferred), and the ability to commute within an hour of Monroeville.

Qualifications

• 1+ year in insurance billing/collections or healthcare insurance experience.
• Must live within a 1 hour commute of the Monroeville, PA office.
• Bachelor's degree preferred.

Responsibilities

• Manage A/R reports and aging buckets; analyze trends and implement solutions.
• Ensure timely refunds/offsets; meet compliance guidelines.
• Provide staff supervision, coaching, and performance reviews.
• Deliver excellent customer service.

Skills

Leadership

Communication

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

MS Office

Excel

Job description

CVS Health Specialty Pharmacy in Monroeville, PA is seeking a full-time Supervisor, Revenue Cycle to lead credit balance and refund operations. You will manage A/R, review aging, ensure timely refunds, and drive process improvements in a fast-paced team setting.

Applicants should have 1+ year in healthcare insurance billing or collections, a valid High School diploma (Bachelor’s preferred), and the ability to commute within an hour of Monroeville.