Revenue Cycle Coordinator

Pacifica Hospital of the Valley; Sun Valley (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Pacifica Hospital of the Valley is seeking an experienced administrative professional to support TAR processing and discharge planning workflows. This role focuses on preparing, submitting, and tracking Treatment Authorization Requests (TARs) and assembling complete TAR packets.

You will maintain logs and EMR documentation, upload and route TAR-related files, and assist care coordinators with non-clinical tasks including SNF paperwork and discharge paperwork.

Responsibilities

• Prepare, submit, and track TARs per workflows.
• Assemble documents for TAR packets (clinical notes, forms, face sheets).
• Track TAR deadlines, follow-ups, expirations; notify care coordinators.
• Maintain logs, spreadsheets, checklists for TAR activity.
• Upload, scan, and file TAR documents in EMR or shared drives.
• Assist Care Coordinators with discharge planning paperwork.
• Route and file business office documents to Billing and Fiscal Services.
• Support billing by forwarding authorization documents.
• Follow up on accounts to confirm TAR receipt and file status.
• Follow up on claims to check status and payments.

Job description

TAR Processing & Administrative Support (Primary Function)

• Prepare, submit, and track Treatment Authorization Requests (TARs) according to established workflows.
• Assemble required documents (clinical notes, forms, face sheets, etc.) for TAR packets.
• Track TAR deadlines, follow-ups, and expirations, and notify care coordinators when updates are needed.
• Maintain accurate logs, spreadsheets, and checklists for all TAR activity.
• Upload, scan, and file TAR-related documents in the EMR or shared drives.

Administrative Support

• Assist Care Coordinators with non-clinical tasks such as preparing paperwork for SNF placements, transportation forms, DME requests, and other discharge planning documents.
• Support coordination of patient discharges by ensuring all required administrative paperwork is complete and filed.

Business Office & Document Management

• Scan, fax, email, and route business office documents to Billing Records, Fiscal Services, and other administrative teams.
• Assist with maintaining complete patient files for billing and audit readiness.
• Support billing teams by forwarding required authorization documents, scanned records, and administrative forms.
• Follow-Up: Follow up with Business Office personnel to ensure accounts TARS have been received timely, that the Master files have been updated and that PFS records are being transmitted timely.
  • Follow-up also entails calling on accounts, to ensure claims have reached their destination, to claim check status and payment status on assigned claims.