Revenue Cycle Clerk

The US Oncology Network; Antioch (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

Us Oncology Inc. in Antioch, CA seeks a Revenue Cycle Support Specialist to assist the Authorizations Team and handle assigned duties in a clinic setting. The role involves processing referrals, follow-ups, emails, faxes, and portal submissions, plus printing EOBs and mailing secondary claims.

You'll support the payment and admin units, manage interoffice mail, and participate in large projects as needed. Prior medical office experience is preferred; HS diploma required.

Qualifications

• High School diploma or equivalent.
• 1 year medical office experience preferred.

Responsibilities

• Supports the Authorizations Team by assisting in follow-up, processing correspondences, and updating referrals.
• Supports the charge unit by mailing secondary claims and printing required EOBs.
• Support the payment unit by scanning EOBs and handling documents.
• Help Admin building with interoffice mail, postage, and courier coordination.
• Assist Revenue Cycle with mail distribution and AR follow-up routing.
• Answer/routing incoming calls for the RCM team.
• Print medical records for primary claim submissions.
• Process returned mail statements.
• Assist large projects and provide general support as needed.
• Document insurance refunds and audit requests as required.
• Open daily mail and separate insurance & patient payments.
• Batch and send EOBs/checks to lockbox; coordinate with Finance.
• Support front desk by answering calls and opening the door.
• Stock mail room daily and flag accounts for returned mail.

Education

High School diploma or equivalent

Job description

Overview

HOURLY RATE: (DEPENDING ON SKILLS/EXPERIENCE): $24.21 - $31.58

SCOPE: Supports the Revenue Cycle staff by assisting with assigned duties.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports the Authorizations Team by assisting in follow-up, processing correspondences/faxes /emails /voicemails, checking/submitting requests on portals/website/phone/updating referrals
• Supports the charge unit by mailing secondary claims/printing required EOBs
• Support the payment unit by scanning EOBs to the Groupshare, copying any documents as needed.
• Supports the Admin building by sending/receiving and distributing inter office mail and Bomar courier. Includes Postage and managing interoffice, USPS placement for pickup and Epic staff taking back for processing
• Supports the Revenue Cycle Department by sending/receiving/distributing interoffice mail, sorting and distributing correspondence to the AR follow up unit.
• Supports the RCM team by answering/routing incoming calls
• Prints medical records for primary claim submissions
• Process Returned mail Statements
• Supports the Revenue Cycle Department by assisting in large projects, or needed support etc.
• Support the payment unit by documenting insurance refund/audit requests and if needed scanning into the Group share, and adding to the Guarantor WQ 17385 REFUND WQ if needed
• Supports the Payment unit by opening daily mail and separating insurance & patient payment from correspondence. Including batching/sending all EOBs and checks to our lockbox daily
• Supports the Payment unit and Finance dept. by batching and credit card payments that need to be run and emailing to [e-mail]
• Supports the Admin building by helping answer front door calls and walking up to open the door.
• Supports the Admin building by stocking mail room each day.
• Supports both Insurance Verification and Patient Advocate teams by date stamping, logging, and flagging accounts for returned mail
• Various other tasks as needed.

Qualifications

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent.
• 1 Year Medical Office experience preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and vision correctable to 20/20. Requires occasional lifting of up to 30 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent contact with staff. Requires exposure to conditions common to a clinic environment.