Revenue Cycle Associate

Western Missouri Medical Center; Warrensburg (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Western Missouri Medical Center in Missouri is seeking a Revenue Cycle Associate to assist in various areas of the Revenue Cycle. This on-site role supports patients with questions and payments, processes payments by mail or in person, and handles deposits and refunds.

You will train staff, balance cash, coordinate with vendors, and support the Director of Revenue Cycle on projects, while maintaining attendance and following hospital policies.

Qualifications

• High school diploma or equivalent required.
• Minimum of a year Healthcare Revenue Cycle experience highly preferred.
• Must be team player and self-motivated.
• Must be proficient in Microsoft Word and Excel.
• Current residency in Missouri or Kansas is required.

Responsibilities

• Assist patients with questions and payments both in person and on the phone.
• Post self-pay payments received through the mail or in person.
• Process credit card payments from individuals as well as insurance companies.
• Handle correspondence with early out vendor.
• Pick up all mail from post office and hospital locations.
• Pick up all cash bags from clinic and hospital locations.
• Take deposits to bank.
• Process change orders for clinic and hospital locations.
• Balance personal cash boards daily.
• Balance petty cash box.
• Process payroll deductions in Cerner bi-weekly.
• Sort incoming mail and distribute to appropriate hospital department.
• Deposit all money received in patient accounts via check, cash, and credit card.
• Assist transaction analysts in finding missing remittance advices.
• Process patient financial services refund requests in collaboration with PFS and Accounting Staff.
• Train all clinic cash payment posting in Cerner Revenue Cycle.
• Train hospital staff in Cerner Revenue Cycle to assist with patient balances.
• Balance cash boards.
• Process refund requests weekly. Reconcile with accounting.
• Assist patients with questions relating to account balances, provide payment options.
• Assist the Director of Revenue Cycle in projects as assigned.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Skills

Team player

Self-motivated

Microsoft Word proficiency

Microsoft Excel proficiency

Policy adherence

Education

High school diploma or equivalent

Tools

Cerner Revenue Cycle

Microsoft Word

Excel

Job description

Description

This is an on-site position.

JOB SUMMARY

The Revenue Cycle Associate will assist in various areas of the Revenue Cycle.

ESSENTIAL FUNCTIONS

• Assist patients with questions and payments both in person and on the phone.
• Post self-pay payments received through the mail or in person.
• Process credit card payments from individuals as well as insurance companies that are received in the Patient Accounts office.
• Handle correspondence with early out vendor.
• Pick up all mail from post office and hospital locations.
• Pick up all cash bags from clinic and hospital locations.
• Take deposits to bank.
• Process change orders for clinic and hospital locations.
• Balance personal cash boards daily.
• Balance petty cash box.
• Process payroll deductions in Cerner bi-weekly.
• Sort incoming mail and distribute to appropriate hospital department.
• Deposit all money received in patient accounts via check, cash, and credit card.
• Assist transaction analysts in finding missing remittance advices.
• Process patient financial services refund requests in collaboration with PFS and Accounting Staff.
• Train all clinic cash payment posting in Cerner Revenue Cycle.
• Train hospital staff in Cerner Revenue Cycle in order to be able to assist with patient questions concerning patient balances.
• Balance cash boards.
• Process refund requests weekly. Reconcile with accounting.
• Assist patients with questions relating to account balances, provide them with payment options.
• Assist the Director of Revenue Cycle in projects as assigned.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent.
• Minimum of a year Healthcare Revenue Cycle experience highly preferred.
• Must be team player.
• Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
• Must be proficient in Microsoft Word, and Excel.
• Current residency in the state of Missouri or Kansas is required.

PHYSICAL/MENTAL REQUIREMENTS

• Must be able to sit and stand, intermittent 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard, fax machine, adding machine.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.