Revenue Collector

city of americus; Americus (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

The City of Americus is seeking a Revenue Collector to manage revenue collection activities for utility billing, including in-house accounts and coordination with an outside agency. The role supports Customer Service and the Finance Department, ensuring accurate posting and reporting of receipts.

Requirements include a Bachelor’s degree in business/finance and two years of government accounting experience. Equal opportunity employer with ADA accommodations available.

Qualifications

• Bachelor’s degree in business, finance, accounting, or closely related field.
• Two years’ experience in government accounting, finance, or closely related experience.

Responsibilities

• Plan, organize, and direct revenue collection activities for utility billing.
• Back up manager for Customer Service Administrator.
• Process, print, and post utility bills and service fees to customer accounts.
• Monitor aging accounts and coordinate with outside agency for debt collection.
• Prepare reconciliations of receivable sub-ledger to fund ledger and print statements.
• Distribute activity reports on debt collection and cash collections.
• Assist frontline Customer Service Representatives in the Finance Department.

Skills

Debt collection

Customer service

Finance knowledge

Education

Bachelor's degree in business/finance or closely related field

Job description

The purpose of the Revenue Collector classification within the Utility Billing department is to plan, organize and direct the revenue collection activities for utility billing collections, both in-house accounts and coordinate collections with our outside agency.

*The functions listed below are those that represent most of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Serves as primary back up manager for Customer Service Administrator.
• Processes, prints, and prepares, miscellaneous utility bills and posts miscellaneous service fees and charges to customer accounts to included hand billed gas customers and misc. water & sewer billings.
• Monitors aging utility accounts for collection purposes.
• Communicates with citizens and businesses and oversees debt collection for past due accounts.
• Participates in the debt collection, receipt and recording of utility revenues; ensuring collection and accountability of utility revenue; preparing and maintaining appropriate records and files.
• Prepares reconciliation of receivable sub ledger to the fund ledger; prints customer statements, reviews delinquent utility accounts, communicates with customers regarding delinquent utility accounts via mail to include delinquent letters and telephone.
• Prepares and distributes various activity reports including debt collection & cash collections.
• Assist Customer Service Representatives in frontline service to customers who call or visit the Finance Department.
• Performs related work as assigned.

Education: Requires a bachelor’s degree in business, Finance, Accounting, or closely related field.

Experience:Requires two years’ experience in government accounting, finance, or closely related experience.

Special Certifications and Licenses

Required Certifications and Licenses Valid in the State of Georgia.

• None.

Physical Demand

*Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Sedentary Work – Involves lifting no more than 10 pounds at a time, and occasionally carrying objects weighing up to 5 pounds.

Work Environment (Unavoidable Hazards)

*Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• None.

The City of Americus is an Equal Opportunity Employer. ADA requires the city of Americus to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.