Revenue Collections Processor (Fiscal Specialist 3)

King County, Washington; Seattle (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

King County’s Finance and Business Operations Division, Treasury section, seeks a Revenue Collections Specialist (Fiscal Specialist 3) to handle property tax payments, AR, and related reconciliation in a high-volume, in-office setting.

The ideal candidate is detailed, customer-focused, and able to adapt to evolving processes, with experience in data entry, MS Office, and payment processing. This role is office-based in Washington state and supports county-wide tax operations.

Qualifications

• Clerical or data entry experience with high accuracy and deadlines.
• Ability to research, analyze and resolve financial transactions.
• Strong communication, writing and customer service skills.
• Proficiency with MS Office and common workplace tech.

Responsibilities

• Use high-volume mail processing to reconcile and enter payments into the property tax system; send electronic deposits to the bank.
• Open and prepare incoming property tax payments for processing and posting to tax accounts.
• Process incoming electronic payments via wire or ACH into the property tax system.
• Conduct daily journal entries of payments into Oracle EBSSort; manage tax statements, mailings, and notices.
• Verify payment accuracy against amounts owed; research discrepancies; prepare refunds and payment returns; train temps.
• Process Accounts Receivable payments and electronically deposit to the bank; transmit to AR system.
• Communicate tax information by email, phone, and in person to taxpayers, Treasury staff, and external agencies.
• Provide backup support for the cashier and other team members.

Skills

Data entry

Research & analysis

Communication

MS Office

Time management

Diversity collaboration

Tools

SharePoint

MS Teams

Job description

King County’s Finance and Business Operations Division, Treasury section, is seeking a Revenue Collections Specialist (Fiscal Specialist 3)! The property tax team handles billing, collecting, distributing, and reporting of real and personal property taxes, accounts receivable, gambling taxes, and local improvement district assessments. This position is responsible for processing, reconciling, and ensuring the accuracy of property tax payments and accounts receivable. Our ideal candidate will be detail-oriented, enthusiastic, forward thinking, agile, and customer service driven. We are looking for candidates with a ‘can do’ attitude with the ability to stay calm while handling a high volume of transitions, collaborate with team members, problem solve and learn new systems.

Scope of Job Duties:

• Use high-volume mass mailing and large-scale mail processing equipment to process, reconcile, ensure accuracy, and send electronic deposits to the bank while accurately entering account payment data into the property tax system.
• Open and prepare incoming property tax payments for processing and posting to tax accounts.
• Processing incoming electronic payments via wire or ACH into the property tax system
• Conduct journal entries daily of payments into Oracle EBSSort, load, and lift incoming and outgoing tax statements, mailings, and notices.
• Verify the accuracy of tax payments with the amount owed; identify and correct errors in payment calculations; research discrepancies; prepare tax refunds and payment returns; train and direct temporary staff in processing tax payments.
• Process Accounts Receivable Payments, electronically deposit payments to the bank and tranmit to the accounts receivable system of record
• Communicate tax information by email, telephone, and in person to a variety of taxpayers, Treasury staff, County departments, and outside agencies involving tax payments, and name or address change inquiries.
• Provide backup support for the cashier and other team members.

Minimum Qualifications:

• Clerical or Data Entry experience including entering and reviewing numerical data with speed, accuracy, and high attention to detail while focusing on time-sensitive deadlines;
• Ability to perform research, analyze and solve problems related to financial transactions;
• Strong communication, interpersonal, writing and customer service skills; Intermediate level of technology proficiency using MS Office Productivity tools in your daily work;
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products;
• Ability to work with people from diverse backgrounds.

We would love it if you have:

• Experience with mail handling
• Experience with payment processing
• Experience with LEAN processes and principles
• Experience with SharePoint, MS Teams and other collaborative online tools

Other Position Information:

This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising of 35 hour workweek; 7 to 8 hours shifts within the hours of 7:00 am to 5:00 pm, Monday through Friday. This position is represented by Teamsters 117.

The work associated with this position will primarily be 100% in office. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

Finance and Business Operations Division's mission is to provide exceptional customer value for accounting, procurement, treasury, and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.