Revenue Assistant

Big Cedar Lodge; Ridgedale (MO); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Big Cedar Lodge is seeking a Revenue Assistant to support the Business Intelligence Hospitality team. You will handle data entry, payments/returns, inquiries, document organization, and reporting under the Director of Revenue.

The role focuses on timely reports, forecasting trend analysis, and collaboration with leadership. Excellent organizational and communication skills are essential for success in a busy resort environment.

Qualifications

• High School Diploma or equivalent.
• 1 year hospitality industry or data entry experience preferred.
• Proficiency in MS Office and ability to learn new software quickly.
• Strong organizational, clerical, and computer skills.
• Excellent customer service and communication, written and in person.
• Attention to detail and accuracy; familiarity with financial terminology.

Responsibilities

• Provide daily/weekly/monthly/yearly reports for the Director of Revenue.
• Assist in analyzing forecasting trends in group inventories and rates.
• Enter data, update databases, and manage client records.
• Answer phones, respond to guest inquiries, and draft finance-related correspondence.
• Process invoices and assist with document assembly and mailings.
• Manage calendars and coordinate meetings for leadership.
• Keep teams informed and aligned on software implementations and projects.
• Perform other duties within scope as assigned.

Skills

MS Office proficiency

Data entry

Organizational skills

Customer service

Written and verbal communication

Attention to detail

Financial terminology familiarity

Education

High School Diploma

Tools

MS Office Suite

Job description

POSITION SUMMARY:

The Revenue Assistant provides crucial administrative and clerical support for the Business Intelligence Hospitality team and handles tasks such as data entry, processing payments/returns, managing client inquiries, organizing documents, and preparing reports under the direction of the Director of Revenue.

ESSENTIAL FUNCTIONS:

• Providing daily/weekly/monthly/yearly reports for/with the Director of Revenue.
• Assisting in analyzing short- and long-term forecasting trends in group inventories & rates to include occupancy, goals, promotions/specials and strategic sales goals.
• Entering data, updating databases, scanning/filing tax/financial documents, and managing client records.
• Answering phones, responding to guest inquiries, and drafting correspondence about financial/business matters at guidance of Director of Revenue.
• Processing invoices, assisting with document assembly, managing mailings, and handling basic bookkeeping.
• Assist in managing calendars, scheduling appointments, and coordinating meetings as needed for direct leadership.
• Supports leadership by keeping the Business Intelligence and Vacation Planning teams informed and aligned of software implementations, projects, internal practices, etc.
• Perform other duties within scope of position as assigned.

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent
• 1 year experience in hospitality industry/data entry preferred

KNOWLEDGE, SKILLS, AND ABILITY:

• Proficiency in MS Office (Excel, Word, Outlook) and ability to learn new software quickly
• Strong organizational, clerical, and computer skills
• Excellent customer service and communication, both written and in person
• Attention to detail and accuracy
• Familiarity with financial terminology
• Ability to meet strict deadlines and prioritize assigned tasks with a sense of urgency
• Works proactively, independently and in teams, and demonstrates a professional demeanor while remaining guest-focused

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Regularly walks, sits, stands, and does computer work.

Seldom/never lifts up to 50 lbs.

INDEPENDENT JUDGEMENT:

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Equal Opportunity Employer Statement:

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge