Revenue Analyst ($29.5547/hour)

Hyatt Hotels Corporation; Irvine (CA); Sur place; USD 65 000 - 85 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation in Irvine, CA, seeks a Revenue Analysis professional to develop and maintain analytical applications and database tools for Revenue Management. You will work with leadership to drive pricing policy and distribution decisions through data-driven insights.

The role requires strong experience in hotel RM practices, data analytics, and BI tooling; proficiency in Excel and MS Office; and ability to present complex insights to non-technical stakeholders.

Qualifications

• Experience in hotel industry revenue management, practices, and systems.
• Proficient in data management, analytics processes, and reporting results.
• Strong Excel and MS Office skills; data lifecycle expertise.

Responsabilités

• Assist external departments in defining and delivering advanced data analysis to support decision making.
• Review and recommend changes to key departmental measurements and calculations.
• Develop tracking and auditing processes to ensure compliance with standards and goals.
• Design, prepare, and deliver materials and presentations for Revenue Management.

Connaissances

Revenue management

Data analysis

Excel

MS Office

Communication skills

Project management

Team leadership

Data visualization

Formation

Bachelor’s degree in Business, Hospitality, Data Analytics, or related field

Outils

IDeaS RMS

Duetto RMS

Tableau

Power BI

ThoughtSpot

Opera PMS

SynXis

Description du poste

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means."

The primary purpose of this position is to develop and maintain analytical applications and server database tools that hotel RM personnel need. The Analysist will receive direct access to data in various databases used by RM, including: Hyatt PrO/IDeaS G3 RMS, Opera, Reserve, Envision , etc. and generate an analysis of our business that is not currently available. Additionally the position will contribute to market intelligence studies by providing a specific focus on top line revenue generation. What works, what doesn't and why. The position will work with Director of Revenue and Area General Manager to lead departmental efforts for critical strategic analysis which will define pricing policies and distribution management techniques used by hotels. He/she will oversee departmental special projects, interface with external departments to gain access to key systems and data, and support system enhancement requests. TheRevenue Analysis will provide direct property support for corporate strategies with an ongoing goal of streamlining and simplifying reporting and analysis activities . Duties also include participation in and resolution of revenue management business process and technical discussions and topics. Researching and presenting recommendations regarding RM services. Eventually theRevenue Analysis will assist in the design and delivery of key Sales technology reports and tools by optimizing data management and report generation techniques and processes.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Assisting external departments in defining and delivering advanced data analysis to strengthen business decision making processes
• Reviewing and recommending additions and changes to key departmental measurements and calculations
• Developing tracking and auditing processes to ensure compliance to departmental standards and goals
• Designing, preparing, and delivering materials and presentations on behalf of Revenue Management

Qualifications

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Exceptional experience in hotel industry revenue management practices, philosophies, and systems
• Expertise in data management, analytical processes, and reporting results of researched conclusions
• Technically skilled in designing & developing applications. Solid level user of MS Excel and entire MS Office suite of products. User interface design, secure file transfer protocol, data life cycle expertise
• Highly skilled at team organization, leadership, and mentoring
• Strong Oral and written communication skills
• Experienced at project management
• Knowledge of hotel distribution systems
• Good administrative and interpersonal skills a must.
• Bachelor’s degree in Business, Hospitality, Data Analytics, or related field preferred.
• Proficiency in Revenue Management Systems (RMS) such as IDeaS or Duetto
• Experience with Business Intelligence tools (e.g., Tableau, Power BI, ThoughtSpot).
• Strong Excel and database management skills, including experience with automation tools.
• Familiarity with hotel PMS, CRS, and Channel Management systems (Opera, SynXis, etc.).
• Strong analytical and problem-solving mindset with an eye for detail.
• Ability to communicate complex data insights to non-technical stakeholders.
• Adaptability in a fast-paced, evolving commercial landscape.
• Collaborative and proactive approach to cross-functional teamwork.
• Minimum of one year of experience in hotel revenue management, reservations, or a related hotel operations function.
• Position is based on a 45-hours work week.

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