Analyst, Bridge Services, Revenue Management-Global (Remote)

Hyatt; Chicago (IL); On-site; USD 69,000 - 70,000; Full time

Benefits offered by this job

Free hotel stays

Flexible work schedule

Headspace subscription

Family assistance policy

Paid Time Off, Medical, Dental, Vision

Job summary

Hyatt Corporate Office in Chicago, IL seeks an Analyst to join the Global Bridge Services, Revenue Management team. You will help configure Hyatt’s revenue management system stack and support Revenue Managers across global openings and conversions.

The ideal candidate has at least 1 year of experience in reservations or revenue management, familiarity with Reserve and RMT, and knowledge of Hyatt PrO and Opera Cloud. High school diploma is required; a Bachelor's degree is preferred.

Qualifications

• At least 1 year experience in reservations or revenue management.
• Knowledge of Reserve and RMT.
• Experience with Hyatt PrO and Opera Cloud is beneficial.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Setup and configuration of Hyatt’s revenue management system stack across global regions.
• Support the Global Bridge Revenue Managers and Senior Managers with revenue management tasks.
• Provide system knowledge and support to internal Hyatt teams and hotel teams.
• Engage in daily reporting and system auditing/configuration (Reserve, RMT, PrO).
• Demonstrate growth within Hyatt’s Revenue Management ecosystem.

Skills

Reservations experience

Knowledge of Reserve and RMT

Education

High school diploma

Bachelor’s Degree preferred

Tools

Hyatt PrO

Opera Cloud

Job description

Organization- Hyatt Corporate Office

Summary

The Opportunity

Hyatt seeks an enthusiastic Analyst to join our Global Bridge Services, Revenue Management team. In this role, you will be collaborating closely with the broader Commercial Openings & Conversions and Global Commercial Activation teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

Responsibilities include setup and configuration of Hyatt’s revenue management system stack for all global regions. Additional responsibilities include supporting the Global Bridge Revenue Managers, and Senior Managers with broader revenue management tasks performed on behalf of Hyatt’s New Opening and Converting hotels.

• Daily Reporting
• System auditing and configuration (focused on Reserve, RMT and PrO)
• Providing system knowledge and support to internal Hyatt teams and hotel teams
• Strong desire to evolve and grow in Hyatt’s Revenue Management ecosystem

Qualifications

Experience Required

• Minimum 1 year experience in reservations or revenue field
• Knowledge of Reserve and RMT

Experience Preferred

• Knowledge of Hyatt PrO and Opera Cloud
• High school diploma required
• Bachelor’s Degree Preferred

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $68,800 - $70,000

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.