Returns Rockstar & Inventory Specialist

Westin Group; Georgia; On-site; USD 32,000 - 45,000; Full time

Job summary

Westin Fulfillment is seeking a Returns Specialist to manage inbound returns, log RMAs, and inspect items for resale or repair. You will assign locations, keep counts accurate, and ensure safe handling of heavy items.

The role emphasizes organized workflows, clear documentation, and timely communication to keep the warehouse efficient and customers satisfied. Join a growing warehouse team and contribute to seamless returns processes.

Qualifications

• 2–3 years of warehouse returns experience required.
• Proficiency with inventory software / WMS systems.
• Knowledge of modern fulfillment and warehouse best practices.
• Strong organization and time-management skills.
• Ability to lift and move heavy items safely.

Responsibilities

• Receive and process inbound customer & vendor returns.
• Log RMA numbers, tracking info, item details.
• Inspect products to determine if re-sellable, repairable, or retired.
• Snap clear, detailed photos for claims & documentation.
• Assign skid numbers and bin locations.
• Keep inventory counts accurate.
• Prepare and process “Return to Stock” transfers + manage red-tag items.
• Stay on top of RMA emails and submissions.
• Repack, rebox, restack — warehouse-ready packing.
• Keep workspace clean, safe, and organized.

Skills

Warehouse returns experience

WMS proficiency

Fulfillment best practices

Strong organization

Heavy item handling

Tools

WMS software

Job description

Westin Fulfillment is seeking a Returns Specialist to manage inbound returns, log RMAs, and inspect items for resale or repair. You will assign locations, keep counts accurate, and ensure safe handling of heavy items.

The role emphasizes organized workflows, clear documentation, and timely communication to keep the warehouse efficient and customers satisfied. Join a growing warehouse team and contribute to seamless returns processes.