Returns Processor

Greenworks; Morganton (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k matching

Paid time off

Job summary

Greenworks is seeking an Inventory Returns Processor to manage warehouse inventory and SAP records. You will evaluate returned goods, maintain documentation, and coordinate with cross-functional teams to protect inventory accuracy.

Ideal candidates have 1–3 years in inventory control, strong Excel/Access/SAP skills, and a detail-oriented, collaborative approach. This full-time role requires flexibility for weekends/overtime as needed.

Qualifications

• 1–3 years’ experience in inventory control or related role.
• Strong Excel, Access, SAP experience or similar tools.
• OSHA warehouse safety rules understanding is preferred.
• Ability to work in a fast-paced, dynamic environment.
• Good organizational and communication skills.

Responsibilities

• Maintain SAP inventory records and accuracy.
• Audit warehouse inventory and identify root causes of variances.
• Coordinate cycle counts and support physical inventories.
• Receive, count, and document stock items in the warehouse.
• Verify stock against records and resolve discrepancies.
• Prepare records and reports of inventories, shortages, shipments, and usage.

Skills

Analytical thinking

Root cause analysis

Problem solving

Interpersonal skills

Attention to detail

Team collaboration

Education

High school diploma

Tools

SAP

Excel

Access

Job description

As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we’re pushing the limits of what battery technology can do to improve the quality of work and life.

Position Summary

The Inventory Returns Processor is responsible for maintaining inventory control within the warehouse and SAP systems. This role is responsible for problem solving inventory issue and accurately processing inbound return goods within the warehouse, ensuring inventory levels remain accurate. This position will have contact with multiple customers, evaluate product, prepare, and maintain the documentation process while determining the best outcome for each returned item.

This role requires cross-functional teamwork within the warehouse operations team, supply chain planning, and finance business areas to ensure overall inventory integrity.

Essential Duties and Responsibilities

• Maintain and update inventory records in SAP.
• Audit warehouse inventory and root cause variances
• Implement visual workspace standards to clearly define inventory vs. non-inventory items.
• Coordinate with cycle count team to conduct scheduled cycle counts on a defined basis.
• Support physical inventory audits within company standards.
• Store items in an orderly and accessible manner in warehouse.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Receive and count stock items, and record data manually and/or computer program.
• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
• Verify inventory by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming orders.
• Dispose of damaged or defective items, or return them to vendors by identified process.
• Recommend disposal of excess, defective, or obsolete stock
• Keep records on the use or damage of stock or stock-handling equipment.
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
• Prepare products, supplies, equipment, or other items for use by adjusting, repairing, or assembling them as necessary.
• Available to work weekends, holidays, and overtime when needed.
• May perform other duties as required.

Required Education and Experience

• High school diploma or relevant qualification
• 1-3 years’ experience in an inventory control related role
• Proven understanding of warehouse operations and inventory control processes
• Strong analytical, root cause, and problem-solving skills utilizing Microsoft Excel, Access, SAP, or other related software tools.
• Demonstrates flexibility and adaptability in a dynamic fast-paced, changing, and demanding work environment.
• Strong organizational, eye for detail, interpersonal, and influencing skills.
• Positive attitude with ability to work in a team as well as independently.
• An understanding of OSHA safety rules for warehouse work

Preferred Qualifications and Experience

• Working knowledge of SAP S4, and standard warehouse operations

Compensation and Benefits

• Health, dental, and vision coverage
• Assistance with fertility treatment and adoption
• 401k company match plan
• Paid sick, personal, and vacation time

Greenworks will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship to continue to work legally in the United States.

Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

As set forth in Greenworks ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.