Returns Clerk $18.50PH

Employnet; Reno (NV); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Employnet, Inc. is seeking a dependable Returns Clerk to process returned merchandise and maintain precise records. You will inspect items, verify documentation, and handle credits or exchanges while coordinating with customers and warehouse teams.

The role requires strong organization, attention to detail, and the ability to work in a fast-paced environment. Monday-Friday: 8:00am-4:00pm; on-site in Reno, NV.

Qualifications

• Requires basic computer and data-entry skills.
• Experience with warehouse or clerical tasks preferred.
• Strong attention to detail and organizational ability.

Responsabilités

• Process customer and product returns accurately and efficiently.
• Inspect returned merchandise for damage, defects, or quality concerns.
• Verify return documentation, product information, quantities, and authorization requirements.
• Enter return information and transactions into inventory systems.
• Process credits, exchanges, or other return resolutions.
• Communicate with customers and departments regarding return issues.
• Sort and organize returns for restocking or disposal.
• Maintain accurate records and prepare reports as needed.
• Research and resolve discrepancies between paperwork and records.
• Label, package, and store returned merchandise.
• Assist with inventory control and stock levels.
• Maintain a clean, safe work area and provide courteous service.
• Follow company policies, safety procedures, and quality standards.
• Perform additional clerical and warehouse duties as assigned.

Connaissances

Attention to detail

Organizational skills

Communication

Problem solving

Teamwork

Independent worker

Fast-paced environment

Formation

High school diploma

Outils

Inventory software

Data entry

Description du poste

Returns Clerk Position Summary Employnet is seeking a dependable and detail-oriented Returns Clerk to join our team. The Returns Clerk is responsible for processing returned merchandise, maintaining accurate records, inspecting products, and ensuring returns are handled efficiently and according to company policies. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with customers and team members.

Key Responsibilities

• Process customer and product returns accurately and efficiently.
• Inspect returned merchandise for damage, defects, missing parts, or quality concerns.
• Verify return documentation, product information, quantities, and authorization requirements.
• Enter return information and transactions into inventory and tracking systems.
• Process approved credits, exchanges, replacements, and other return resolutions.
• Communicate with customers, warehouse staff, supervisors, and other departments regarding return-related issues.
• Sort and organize returned merchandise for restocking, repair, disposal, or additional inspection.
• Maintain accurate records of returned products and prepare reports as needed.
• Research and resolve discrepancies between returned merchandise, paperwork, and system records.
• Properly label, package, and store returned merchandise.
• Assist with inventory control by updating stock levels and identifying damaged or defective products.
• Maintain a clean, organized, and safe work area.
• Provide professional and courteous customer service when handling return concerns.
• Follow all company policies, safety procedures, and quality standards.
• Perform additional clerical and warehouse duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse, inventory, customer service, or clerical experience preferred.
• Strong attention to detail and organizational skills.
• Basic computer and data-entry skills.
• Ability to accurately handle paperwork and inventory information.
• Strong communication and problem-solving skills.
• Ability to work independently as well as part of a team.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Ability to lift, move, and organize merchandise as required.

Ideal Candidate

The ideal candidate is reliable, organized, customer-focused, and comfortable working with both computer systems and physical merchandise. A strong Returns Clerk takes pride in accuracy, follows procedures, and works effectively with multiple departments to ensure returns are processed quickly and correctly.

Monday-Friday: 8:00am-4:00pm