Returns Clerk

Nri 3pl; Fontana (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Staff purchase program – wear the品牌s

Staff benefits plan – choose the right

Flexible and fun work environment – we

Internal opportunities – grow our own

Job summary

NRI 3PL is seeking a Returns Clerk to join the Returns team. You will organize and complete warranty, quality control, repairs and returns duties for products from active lifestyle clients.

The role emphasizes teamwork, attention to detail, and the ability to adapt to changing priorities in a fast-paced environment; shift is Monday–Friday, 2:00pm–10:30pm, in Fontana, CA.

Qualifications

• 3+ months of experience in the Returns department.
• Must be 18 years or older to apply.
• Proficient with Microsoft Office, Outlook and Excel.
• Physically able to lift and carry up to 50 lbs, stand and walk for extended periods, climb ladders/stairs, and tolerate dust, noise, heat, cold, etc.

Responsibilities

• Ensure all returns are processed in a timely manner per client requirements.
• Input returns information into the system.
• Communicate with clients via email and reporting.
• Perform quality control on returns and warranty claims.
• Follow NRI safety rules and standard operating procedures.
• Keep work and storage areas clean and safe at all times.
• Perform additional duties as requested.

Skills

WMS familiarity

Attention to detail

Adaptability

Tools

Excel

Outlook

Job description

A Day in the Life

As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

A Day in the Life

As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate is someone who is team-oriented, proactive and has a high attention to detail. You should enjoy working in a fast-paced environment and priorities that may change daily , discern any potential roadblocks while remaining focused on partnering with the supervisor and the team.

The Following Schedule Is Available For This Role

Shift: Monday-Friday 2:00pm-10:30pm

Starting Pay

$19.50 an hour (Includes $1 shift differential)

Location

15101 Santa Ana Ave. #102, Fontana, CA 92337

All About You

What You’ll Bring to the Role:

• Ability to learn basic warehouse management scanning system (WMS)
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities

The Must Haves

• Must have 3+ months of experience in the Returns department
• Must be 18 years or older to apply
• Proficient with Microsoft Office, specifically Outlook and Excel
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will Be Doing

• Ensures all returns are processed in a timely manner and as per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

Perks

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.