Returns Clerk

Nri 3pl; Fontana (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Staff purchase program - wear the брен

Staff benefits plan - chose the benefit

Flexible and fun work environment -工作与

Internal opportunities - we believe in

Job summary

NRI is seeking a Returns Clerk in Fontana, CA to handle warranty, quality control, repairs and returns for products from active lifestyle clients. You will join a team that values accuracy, accountability, and teamwork in a fast-paced warehouse setting.

Role requires 3+ months in returns, ability to lift up to 50 lbs, and proficiency with Outlook/Excel; schedule is Mon–Fri, 2:00pm–10:30pm, starting pay $19.50/hr (includes $1 shift differential).

Qualifications

• 3+ months of experience in the Returns department.
• Must be 18 years or older to apply.
• Proficient with Outlook and Excel.
• Must have physical ability to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Ensures all returns are processed in a timely manner and as per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

Skills

Attention to detail

Time management

Flexibility

Team player

Tools

Microsoft Office

Outlook

Excel

WMS

Job description

A Day in the Life

As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

A Day in the Life

As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate is someone who is team-oriented, proactive and has a high attention to detail. You should enjoy working in a fast-paced environment and priorities that may change daily , discern any potential roadblocks while remaining focused on partnering with the supervisor and the team.

The Following Schedule Is Available For This Role

Shift: Monday-Friday 2:00pm-10:30pm

Starting Pay

$19.50 an hour (Includes $1 shift differential)

Location:

15101 Santa Ana Ave. #102, Fontana, CA 92337

All About You

What You'll Bring to the Role:

• Ability to learn basic warehouse management scanning system (WMS)


• Strong attention to detail and time management skills


• Has the ability to be flexible and adapt to changing priorities

The Must Haves

• Must have 3+ months of experience in the Returns department


• Must be 18 years or older to apply


• Proficient with Microsoft Office, specifically Outlook and Excel


• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will Be Doing

• Ensures all returns are processed in a timely manner and as per client requirements.


• Input returns information into the system.


• Client communication via email and reporting.


• Quality control on returns and warranty claims.


• Following NRI safety rules, safety procedures, security protocol and standard operating procedures.


• Keeps work and storage areas in a safe, clean, and tidy condition at all times.


• Performs other duties as requested.

Perks

• Staff purchase program - wear the brands you love!


• Staff benefits plan - chose the benefits that are right for you!


• Flexible and fun work environment - work hard and play hard!


• Internal opportunities - we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.