Returns Associate

Uniform Advantage (UA Brands); Lithia Springs (GA); On-site; USD 47,279,000 - 63,370,000; Full time

Benefits offered by this job

Flexible scheduling

Medical, Dental, Vision, and Pharmacy

Life/AD&D Insurance

401(k) with company matching

Paid Time Off

Employee Discount Program

Referral Program

Uniform provided

Job summary

Uniform Advantage (UA Brands) in Lithia Springs, GA is hiring a Warehouse Returns Associate to support the returns process in a fast-paced distribution center. You will sort mail, open packages, handle materials, refurbish products, restock items, and manage vendor returns.

You will perform quality checks, document damaged items, and process credits or exchanges while coordinating with team members to ensure accuracy and customer satisfaction.

Qualifications

• Experience in a distribution center operation is a plus.
• Ability to listen to job requests, complete tasks in a friendly, service-oriented manner.
• Ability to file documents accurately using alphabetic or numeric filing systems.
• Ability to read shipping labels (UPS/FedEx/USPS) and process accordingly.
• Strong communication with teammates to support a productive team environment.

Responsibilities

• Handle return department processes: mail sorting, package opening, materials handling, product refurbishing, restocking, vendor returns.
• Conduct quality control by comparing items to packing slips and documenting damaged products.
• File and retrieve organizational documents, records, and reports.
• Process credit and exchange orders.

Skills

Distribution center experience

Customer service mindset

Attention to detail

Job description

Now hiring! Warehouse Returns Associates at Uniform Advantage (UAN)

As a Returns Associate, you take pride in doing a job well and helping your warehouse team members without needing constant supervision. You’re looking for a company, like UA Brands, that will respect and reward your dedication with opportunities for growth and promotions.

HERE’S THE GOOD STUFF

• Base pay starts at $16.50 an hour
• Shift 6:00 AM to 2:30 PM Monday-Friday
• Earn $2.00 more/hour for weekend shifts differential
• Must be able to work Saturdays and Sundays, as needed

What You’ll Do

• Returns Associates are responsible for handling all needed return department processes. These include mail sorting, package opening; materials handling; product refurbishing, product restocking, and vendor returns.
• Conducting detailed, accurate quality control: verifying the condition of all items returned by comparing them to the original shipment packing slip and documenting damaged products, as per company procedures.
• Filing and retrieving organizational documents, records, and reports.
• Processing credit and exchange orders.

What You’ll Bring

• Relevant experience in a distribution center operation, preferably in a catalog, internet, or apparel business is a plus.
• Ability to listen to job requests; complete tasks in a friendly, service-oriented manner; and make sure our customers are satisfied.
• Ability to file documents accurately using alphabetical or numeric filing systems.
• Ability to read UPS, FedEx, and USPS labels to distinguish and process each differently, as per company procedures.
• Ability to communicate effectively with fellow employees; sharing important information and listening to their needs to build a productive, cooperative team-oriented environment.

It’s a physical job

• Walk up to 5 miles a day
• Stand, walk or sit for long periods of time
• Crouch, kneel or crawl (occasionally)
• Lift, push or pull up to 40 pounds
• Be able to handle noisy conditions

Plenty Of Benefits Too

UA BRANDS offers a full range of benefits allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.

• Flexible scheduling
• Medical, Dental, Vision, and Pharmacy Coverage
• Life/AD&D Insurance
• Employee Assistance Program – support for everyday challenges
• Extensive 401(k) plan with company matching - Save for your future
• Short & Long Term Disability – Company Paid
• Accident, Hospital Care and Critical Illness Insurance – Protect your Income
• Holiday Pay
• Paid Time Off – Life Balance
• Volunteer Time Off – Make an Impact
• Employee Discount Program
• Referral Program - Get paid to work with Friends
• Free work “uniform” tops provided
• Regular Social Activities and Events – Mandatory Fun
• See moreof the benefits we offer

UA isan Equal Opportunity Employer

As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management.To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

We area Drug-Free Workplace.

Our distribution center is located at 777 Douglas Hill Road, Suite 100, Lithia Springs, GA 30122; we are NOT on the Marta line.