Return-to-Work & Workers’ Compensation Specialist

Goodwill Industries; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Mission-Driven Organization

Collaborative Environment

Impact on Recovery

Job summary

Goodwill Industries in Miami seeks an experienced Workers’ Compensation Specialist to join our Safety & Risk Management team. You will manage all aspects of the workers’ compensation program, including claim reporting, case management, return-to-work coordination, regulatory compliance, and employee support.

You will work closely with injured employees, supervisors, medical providers, insurance carriers, and TPAs to ensure timely resolution and compliant practices, helping protect employees and

Qualifications

• Experience managing workers’ compensation claims from intake through closure.
• Knowledge of workers’ compensation laws, regulations, and claims administration practices.
• Experience coordinating return-to-work and transitional duty programs.
• Strong investigation, documentation, and case management skills.
• Ability to communicate effectively with employees, management, medical providers, and insurance partners.

Responsibilities

• Manage and monitor workers’ compensation claims to ensure timely reporting and resolution.
• Coordinate with insurance carriers, TPAs, medical providers, and legal representatives.
• Facilitate return-to-work and accommodation efforts for injured employees.
• Maintain compliance with state and federal workers’ compensation requirements.
• Analyze claim trends and recommend loss prevention strategies.
• Support employee safety initiatives and injury prevention programs.
• Maintain accurate claim documentation and reporting.

Skills

Workers’ compensation knowledge

Regulatory compliance

Return-to-work coordination

Investigation

Communication with stakeholders

Claims management systems

Microsoft Office

Tools

Microsoft Excel

Claims management software

Job description

Goodwill Industries in Miami seeks an experienced Workers’ Compensation Specialist to join our Safety & Risk Management team. You will manage all aspects of the workers’ compensation program, including claim reporting, case management, return-to-work coordination, regulatory compliance, and employee support.

You will work closely with injured employees, supervisors, medical providers, insurance carriers, and TPAs to ensure timely resolution and compliant practices, helping protect employees and