Workers' Compensation Specialist

Goodwill Industries; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Mission-Driven Organization

Collaborative Environment

Impact on Recovery

Job summary

Goodwill Industries in Miami seeks an experienced Workers’ Compensation Specialist to join our Safety & Risk Management team. You will manage all aspects of the workers’ compensation program, including claim reporting, case management, return-to-work coordination, regulatory compliance, and employee support.

You will work closely with injured employees, supervisors, medical providers, insurance carriers, and TPAs to ensure timely resolution and compliant practices, helping protect employees and

Qualifications

• Experience managing workers’ compensation claims from intake through closure.
• Knowledge of workers’ compensation laws, regulations, and claims administration practices.
• Experience coordinating return-to-work and transitional duty programs.
• Strong investigation, documentation, and case management skills.
• Ability to communicate effectively with employees, management, medical providers, and insurance partners.

Responsibilities

• Manage and monitor workers’ compensation claims to ensure timely reporting and resolution.
• Coordinate with insurance carriers, TPAs, medical providers, and legal representatives.
• Facilitate return-to-work and accommodation efforts for injured employees.
• Maintain compliance with state and federal workers’ compensation requirements.
• Analyze claim trends and recommend loss prevention strategies.
• Support employee safety initiatives and injury prevention programs.
• Maintain accurate claim documentation and reporting.

Skills

Workers’ compensation knowledge

Regulatory compliance

Return-to-work coordination

Investigation

Communication with stakeholders

Claims management systems

Microsoft Office

Tools

Microsoft Excel

Claims management software

Job description

Make a Difference. Protect Employees. Drive Positive Outcomes.

Goodwill Industries is seeking an experienced Workers’ Compensation Specialist to join our Safety & Risk Management team. This is an excellent opportunity for a seasoned workers’ compensation professional who thrives in a fast-paced environment and is passionate about employee care, regulatory compliance, and effective claims management.

What We Offer

• Competitive Salary
• Mission-Driven Organization with Long-Term Stability
• Collaborative and Supportive Work Environment
• Opportunity to Make a Meaningful Impact on Employees' Recovery and Return-to-Work Success

About the Role

The Workers’ Compensation Specialist is responsible for managing all aspects of Goodwill’s workers’ compensation program, including claim reporting, case management, return-to-work coordination, regulatory compliance, and employee support. This role works closely with injured employees, supervisors, medical providers, insurance carriers, and third-party administrators to ensure timely and effective claim resolution.

What We're Looking For

• Proven experience managing workers’ compensation claims from intake through closure.
• Knowledge of workers’ compensation laws, regulations, and claims administration practices.
• Experience coordinating return-to-work and transitional duty programs.
• Strong investigation, documentation, and case management skills.
• Ability to communicate effectively with employees, management, medical providers, and insurance partners.
• Proficiency in claims management systems and Microsoft Office applications.
• Detail-oriented professional with strong organizational and problem-solving abilities.

Key Responsibilities

• Manage and monitor workers’ compensation claims to ensure timely reporting and resolution.
• Coordinate with insurance carriers, TPAs, medical providers, and legal representatives.
• Facilitate return-to-work and accommodation efforts for injured employees.
• Maintain compliance with state and federal workers’ compensation requirements.
• Analyze claim trends and recommend loss prevention strategies.
• Support employee safety initiatives and injury prevention programs.
• Maintain accurate claim documentation and reporting.

Why Goodwill?

At Goodwill, we believe in creating opportunities that transform lives. As a Workers’ Compensation Specialist, you'll play a critical role in supporting employees through their recovery journey while helping maintain a safe and caring workplace culture.