Retirement Plans Client Success Specialist

Automatic Data Processing, Inc.; Louisville (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Automatic Data Processing, Inc. (ADP) is hosting a hiring event in Louisville, KY. The Client Service Specialist role focuses on building strong client relationships for retirement plan services, handling day-to-day administration, and addressing client questions and needs.

The event provides an opportunity to learn about ADP's solutions and career opportunities. The position emphasizes client satisfaction, retention, and proactive communication, with experience in 401(k) environments and the

Qualifications

• Experience up to 1 year in a client service role.
• Bachelor's Degree or equivalent in education and experience.
• Strong oral and written communication skills.

Responsibilities

• Serve as primary contact for retirement plans and provide prompt service.
• Communicate with clients about service delivery and plan issues.
• Assist clients with plan changes and essential project plans.
• Schedule participant education workshops with plan sponsors.
• Monitor compliance and educate clients on testing results and options.

Skills

Client service experience

Microsoft Office

Education

Bachelor's Degree or equivalent

Tools

Omni Plus

Power Image

Clarify

Job description

Automatic Data Processing, Inc. (ADP) is hosting a hiring event in Louisville, KY. The Client Service Specialist role focuses on building strong client relationships for retirement plan services, handling day-to-day administration, and addressing client questions and needs.

The event provides an opportunity to learn about ADP's solutions and career opportunities. The position emphasizes client satisfaction, retention, and proactive communication, with experience in 401(k) environments and the