Retirement Plan Support Specialist

Community Bank, N.A.; Spokane (WA); On-site; USD 24,108 - 32,814; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. in Spokane is seeking a Participant Services Representative to handle questions about retirement plans. The role requires strong customer service skills and knowledge of regulations.

Applicants should possess at least a 2-year degree in business or a related field, with bilingual abilities preferred. Compensation ranges from $17.50 to $23.82 per hour plus benefits such as medical and dental insurance, and 401K matching.

Qualifications

• Minimum 2 year degree in Business, Accounting or related field preferred.
• Customer Service experience required.
• Well-developed written and oral communication skills.

Responsibilities

• Respond to retirement plan participant questions via phone or e-mail.
• Maintain knowledge of all laws and regulations applicable to the position.
• Provide assistance to internal departments.

Skills

Customer Service experience

Written and oral communication skills

Microsoft Word and Excel

Bilingual (English/Spanish)

Education

Minimum 2 year degree in Business, Accounting or related field

Job description

Community Bank, N.A. in Spokane is seeking a Participant Services Representative to handle questions about retirement plans. The role requires strong customer service skills and knowledge of regulations.

Applicants should possess at least a 2-year degree in business or a related field, with bilingual abilities preferred. Compensation ranges from $17.50 to $23.82 per hour plus benefits such as medical and dental insurance, and 401K matching.