Retirement Plan Relationship Manager (Plan Sponsor & Participant Services)

CPS Inc.; Bolton (MA); Remote; USD 85,000 - 95,000; Full time

Job summary

CPS Inc. in the United States is seeking a Retirement Plan Relationship Manager to serve as a trusted advisor to employer-sponsored retirement plans and participants. You will build partnerships with plan sponsors, HR teams, and fiduciary committees, leading meetings, reviews, and strategic discussions.

The role requires a bachelor's degree, Series 65, and 3–5+ years of experience with retirement plans. You will analyze investment lineups, fees, and plan performance, deliver plan reviews and

Qualifications

• Bachelor's degree in Finance, Business Administration, or related field.
• Active Series 65 license required.
• 3–5+ years with employer-sponsored retirement plans or similar.
• Strong knowledge of 401(k), 403(b), and other defined contribution/benefit plans.
• Familiarity with ERISA regulations and fiduciary responsibilities.
• Experience presenting to plan committees and executives.

Responsibilities

• Serve as the primary relationship manager for employer-sponsored retirement plan clients.
• Conduct regular client meetings, plan reviews, and strategic discussions.
• Support sponsors with fiduciary responsibilities through reviews and recommendations.
• Analyze investment lineups, fees, and plan performance to improve outcomes.
• Prepare and present retirement plan reviews, benchmarking reports, and analyses.
• Coordinate with recordkeepers, admin partners, and internal teams for a seamless experience.
• Provide retirement guidance to participants through enrollment meetings and consultations.
• Deliver workshops and communications to help employees save and invest.
• Assist participants with questions on investment options and retirement planning.
• Stay current on ERISA requirements and industry trends.

Skills

Relationship management

Analytical thinking

Verbal and written communication

Client-focused

Education

Bachelor's degree in Finance / Business Administration or related field

Tools

CRM platforms

Microsoft Office

Job description

Retirement Plan Relationship Manager (Plan Sponsor & Participant Services)

Are you passionate about helping organizations and individuals achieve better retirement outcomes? We're seeking an experienced, relationship-driven Retirement Plan Relationship Manager to serve as a trusted advisor to employer-sponsored retirement plans and the employees who participate in them.

What You'll Do

• Serve as the primary relationship manager for employer-sponsored retirement plan clients, building trusted partnerships with plan sponsors, HR teams, and fiduciary committees.
• Conduct regular client meetings, plan reviews, and strategic discussions to ensure retirement plans remain aligned with organizational goals and industry best practices.
• Support plan sponsors in fulfilling their ERISA fiduciary responsibilities through investment reviews, plan benchmarking, documentation, and prudent recommendations.
• Analyze investment lineups, fees, utilization trends, and plan performance; identify opportunities to improve participant outcomes and plan effectiveness.
• Prepare and present retirement plan reviews, benchmarking reports, fiduciary analyses, and service recommendations.
• Coordinate with recordkeepers, third-party administrators, investment providers, and internal teams to ensure a seamless client experience.
• Provide retirement plan guidance and support to individual participants through enrollment meetings, one-on-one consultations, and retirement readiness discussions.
• Deliver educational workshops, webinars, and participant communication campaigns that help employees make informed decisions about saving and investing for retirement.
• Assist participants with questions related to investment options, asset allocation, retirement planning strategies, and distribution considerations.
• Stay current on retirement plan regulations, ERISA requirements, and industry trends that impact both plan sponsors and participants.
• Contribute to client retention and business growth by deepening existing relationships and identifying opportunities to expand services.

What You Bring

• Bachelor's degree in Finance, Business Administration, or a related field.
• Active Series 65 license required.
• 3-5+ years of experience working with employer-sponsored retirement plans, retirement plan consulting, investment advisory services, or a related field.
• Strong knowledge of qualified retirement plans, including 401(k), 403(b), and other defined contribution and defined benefit plan structures.
• Working knowledge of ERISA regulations, fiduciary responsibilities, investment monitoring, and retirement plan governance.
• Experience presenting to plan committees, executives, HR teams, and retirement plan participants.
• Strong analytical and problem-solving skills, with the ability to interpret plan data and investment information.
• Excellent verbal and written communication skills, including the ability to explain complex retirement and investment concepts in a clear and approachable manner.
• A client-first mindset with a focus on responsiveness, relationship management, and long-term partnership development.
• Proficiency with Microsoft Office and familiarity with retirement plan administration, reporting, and CRM platforms.
• Professional designations such as CFP®, CRPS®, AIF®, CFA®, or similar credentials are a plus.

What We Offer

• Competitive base salary plus performance-based incentives and bonus opportunities.
• Comprehensive benefits package, including health insurance and retirement plan participation.
• Opportunities for professional growth and advancement within a growing organization.
• A collaborative, supportive culture that values expertise, integrity, and strong client relationships.
• The opportunity to make a meaningful impact for both employers and the employees who rely on their retirement plans.

Location & Compensation

Location: Remote with monthly in office meetings at the company's location in Massachusetts.

Compensation: $85,000-$95,000 base salary plus performance-based incentives and bonus opportunities.