Retirement Counselor/Sales Assisted Living

Glen Park Senior Living; Long Beach (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary with commission

Health, dental, and vision insurance

Retirement savings plan

Paid time off

Opportunities for career growth

Job summary

Glen Park Senior Living is seeking a Retirement Counselor to help onboarding and generate leads for the community. You will follow up with prospective residents, conduct tours, and coordinate admissions with families and residents in a warm, supportive environment.

Qualifications include 60 college credits, professional presentation, and CRM proficiency. Some travel/relocation may be required; healthcare benefits and growth opportunities are available.

Qualifications

• Professional image in dress, behavior and speech.
• Experience with older adults is preferred.
• 60 college or continuing education units required.
• First aid/CPR training preferred.
• Willingness to relocate and travel as needed.
• Experience with strategic marketing plan execution.

Responsibilities

• Achieve maximum occupancy levels and monthly benchmarks.
• Follow up with leads and develop resources using CRM software.
• Present community benefits effectively.
• Understand customer needs and wants.
• Conduct morning rounds to ensure facilities are tour ready.
• Follow up on all leads, tours, reservations and inquiries.
• Assist with administrative tasks.
• Attend community events.
• Write press releases.
• Maintain liaison with families and residents.
• Resolve resident complaints and grievances.
• Assist in the front office.
• Attend monthly family Potlucks.
• Obtain complete information to facilitate admissions.

Skills

Professional image

Communication skills

Customer service

Time management

CRM experience

Outgoing personality

Education

60 college credits

Tools

CRM software

Job description

About Us: Glen Park Senior Living is dedicated to providing exceptional senior living solutions, focused on enriching the lives of our residents. With a commitment to excellence and a warm, supportive environment, we offer personalized services to meet individual needs.

Job Summary: We're hiring a Retirement Counselor to join our team. In this role, you'll assist with resident onboarding and generate leads for our community.

Responsibilities

• Achieve maximum occupancy levels and meet monthly benchmarks.
• Follow up with leads and develop new resources using CRM software.
• Present community benefits effectively.
• Understand customer needs and wants.
• Conduct morning rounds to ensure facilities are tour ready.
• Follow up on all leads, tours, reservations, and inquiries.
• Assist with administrative tasks.
• Attend community events.
• Write press releases.
• Maintain liaison with families and residents.
• Resolve resident complaints and grievances.
• Assist in the front office.
• Attend monthly family Potlucks.
• Obtain complete and accurate information to facilitate the admissions process.

Qualifications

• Presents a professional image to prospects through dress, behavior, and speech.
• Experience working with older adults is preferred.
• Completion of at least 60 college or continuing education units is required.
• Current training in first aid and CPR is preferred.
• Need to have the flexibility to relocate and travel as needed for the position.
• Execute Strategic Marketing Plan
• Utilize CRM software to manage all contacts.
• Compassionate and uplifting spirit that is passionate about working with the senior population.

Special Skills Needed

• Personal characteristics, physical energy, and competence to work effectively with families seeking non-medical care.
• Excellent communication skills.
• Customer service and time management skills.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Company Benefits

• Competitive salary with commission
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Opportunities for career growth

Join our team and make a difference in the lives of seniors.