Retirement Benefits Specialist I - Hybrid

VRS Virginia Retirement System; United States; Hybrid; USD 66,000 - 68,000; Full time

Job summary

Virginia Retirement System (VRS) seeks a Service Retirement Specialist I to process and calculate service retirement benefits for members, ensuring accurate, timely results in line with Virginia codes and VRS policies.

The role analyzes member data, applies formulas, resolves discrepancies, and provides guidance to colleagues and internal units. It is entry level in the Service Retirement ladder, with opportunities for growth.

Qualifications

• Associate degree in Accounting, Business Administration, Math, Finance or related field.
• Bachelor's degree preferred.
• Two years of administrative work experience with Benefits Administration preferred.
• Experience with large databases and web-based systems.

Responsibilities

• Process and calculate service retirement benefits according to rules.
• Review benefit calculations for accuracy and compliance.
• Escalate non-routine cases to Specialists or Supervisors.
• Provide information and assistance to members via phone and other channels.
• Support cross-functional teams and special projects.
• Maintain accurate retirement data and perform administrative duties.

Skills

Analytical skills

Customer service

Communication

Attention to detail

Independent work

Problem solving

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Web-based systems

Large databases

Job description

Virginia Retirement System (VRS) seeks a Service Retirement Specialist I to process and calculate service retirement benefits for members, ensuring accurate, timely results in line with Virginia codes and VRS policies.

The role analyzes member data, applies formulas, resolves discrepancies, and provides guidance to colleagues and internal units. It is entry level in the Service Retirement ladder, with opportunities for growth.