Retina Clinic Team Lead - Ophthalmic Care & Ops

American Vision Partners; Phoenix (AZ); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

Child care assistance

Pet insurance

Continuing education funds

401(k)

Paid holidays

PTO

Sick Time

Growth opportunities

Job summary

American Vision Partners is seeking an Ophthalmic Assistant Team Lead to supervise ophthalmic assistants and technicians and help gather preliminary information to be used by physicians. You’ll review patient status and perform tests under the physician’s direction.

You will manage back‑office workflow, train staff, ensure efficient patient flow, and support scheduling, documentation and QA initiatives. A collaborative environment with growth opportunities awaits.

Qualifications

• High School Diploma or GED required.
• COA/COT certification a plus.
• At least 1 year of Ophthalmic Assistant/Technician experience.
• Prior supervisory experience preferred.
• Detail oriented; able to multi-task in a fast-paced environment.
• Excellent verbal and written communication skills.
• Flexible schedule Monday-Friday.
• Ability to travel to Chino Valley and Prescott Valley locations as needed.

Responsibilities

• Welcomes patients and visitors with a positive, warm disposition.
• Obtains patient histories through intake assessments and notes findings in EHR.
• Performs visual acuity, auto-refraction, lensometry, tonometry, and keratometry tests.
• Checks pupils and extra-ocular muscles; assists dilation.
• Runs diagnostic tests such as Immersion A-scan, OCTs, and Visual Fields.
• Educates patients on conditions and procedures; obtains consent.
• Monitors faxes and Rx’s; helps ensure timely processing.
• Maintains exam rooms and sterility.
• Scribes for providers to improve flow and reduce delays.
• With Clinic Manager, sets and reviews goals and salary decisions for staff.
• Assists with scheduling and back-office staffing to optimize patient flow.
• Meets with Clinic Manager to discuss operational needs.
• Trains back-office staff on EHR navigation, coding, and policies.
• Conducts quarterly chart audits and action plans for coding/documentation quality.
• Keeps aware of provider schedules and potential concerns.
• Performs other duties as assigned.

Skills

Ophthalmic experience

Supervisory experience

Attention to detail

Communication skills

Flexible schedule

Travel to multiple locations

Education

High School Diploma or GED

COA/COT preferred

Tools

Electronic Health Records (EHR)

Job description

American Vision Partners is seeking an Ophthalmic Assistant Team Lead to supervise ophthalmic assistants and technicians and help gather preliminary information to be used by physicians. You’ll review patient status and perform tests under the physician’s direction.

You will manage back‑office workflow, train staff, ensure efficient patient flow, and support scheduling, documentation and QA initiatives. A collaborative environment with growth opportunities awaits.